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Forum Posts

PAC not worked

Hi, having trouble trying to get my number transferred over from sky. Gave my pac code and number I want to transfer on 25/7/24 and still waiting on this being actioned. the only time I have had any contact with customer service is when I contact the...

Tracy1888 by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Not Honouring 3 Year Warranty

I'm writing because I'm really frustrated with how my warranty claim for my OPPO Find X3 Pro is being handled. I bought the phone on September 11, 2021, and it came with a Plus plan that clearly included a 3-year warranty, which should be valid until...

secluding by Level 1: Joiner
  • 570 Views
  • 2 replies
  • 0 kudos

Delivery yet to arrive

Just came here to look for how best to get in touch - the scheduled delivery date for my new phone was today, but checking the website, the order still says processing. Weirdly I can see it has been manually updated by the O2 team.

International roaming

I am currently roaming and recently was in Bangladesh where I was able to send and receive SMS but I have now moved to Indonesia and I am not able to receive SMS

GeorgeDM by Level 1: Joiner
  • 250 Views
  • 2 replies
  • 0 kudos

Signal issuesp

Been with the network 4 weeks and already unhappy with the lack of signal I have in the area I work in, no data, no service. What can I do?

New contract

Hi, a new contract was due to go live on the 20th (switching from EE). I have had not network since then. Is there something I need to do to activate my eSIM?

Deposit

Hello I tried to make a monthly payment but i payed a deposit will I get it back?

Van by Level 1: Joiner
  • 316 Views
  • 2 replies
  • 0 kudos

iphone

*********** i have not be able to use my since you phone me and said i was get a discount for over 3 weeks i cant phone or text anyone with out an iphonei just need you to fix it please dont send me another it dosent work i says something was wrong [...