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Resolved! Connection drops during download...

I've been using O2 mobile broadband for about 5 years at 3 different locations. I've just moved and the service is now poor despite having good signal strength. Download speeds of around 2-3Mbps, upload is faster at around 6Mbps. The specific problem...

rpw54 by • Level 1: Joiner
  • 477 Views
  • 6 replies
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Multiple issues

Hi, I have an iPhone 12 which I have never had any issues with abroad before. I’m currently in France and can’t setup call forwarding or use my hotspot. With call forwarding, when I go into it via settings my signal immediately drops from 5g to 3G an...

Mattjazz by • Level 1: Joiner
  • 452 Views
  • 6 replies
  • 0 kudos

login

Hello, My phone is broken and I cannot log into my o2 account as it needs to send me an SMS code that I cannot access.I need to look at ordering a new phone, how can I do this as I cannot login to my O2 account? Thanks

EBattle by • Level 1: Joiner
  • 233 Views
  • 2 replies
  • 0 kudos

Fraud phone number

I’m having £3 taken frommu account by an Armenia phone number 

Minter by • Level 1: Joiner
  • 223 Views
  • 1 replies
  • 0 kudos

Po49je

My I watch has lost service 

No Caller ID

Hi Lisa, can you please do the same for me? I am having the same issue, a greyed out ‘on’ option for showing caller id on my primary account and nothing on my business one (just a loading screen). I’ve tried customer service and nothing.

Shan_53 by • Level 1: Joiner
  • 343 Views
  • 2 replies
  • 0 kudos
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