Hi I've recently upgraded my phone from a iPhone 13 pro to a iPhone
16pro when i make calls to an automated number ie press 1 for a section
then press 4 for another section it either connects but they cant hear
me which results in them putting the ph...
Hello, for a few months now every few days I'll get people ringing me
saying they have a missed call from me, has happened 30+ times now.
Getting quite annoying, but also concern from security point of view if
someone is faking my number to do scam c...
After coming towards the end of my contract I recently transferred my
number to another provider. As soon as the numbers transfer was complete
my account was effectively closed and I lost access to myO2 for that
number and have therefore lost access ...
How do I report poor signal in my area?myself and other members of my
family have had mobile signal problems.I know of two occasions when
masts were to be erected closer to my home, only for some local
residents start a campaign against it. The plann...
Good morningI'm having no signal following a failed sim swap. I was sent
a 5g sim to replace my 4g sim and the process didn't complete. I was
told it would be ok after 24hrs, this was back on the 21/12. Its now
been a week and I'm without my phone st...
I purchased a PRE £10 BIG BUNDLE SIM at Westfield London. Back home I
put it in my mobile but it does not work. Went to another O2 shop and
they told me that it should have been activated in that shop and they
cannot do anything about it.Bought anoth...
I'm an existing customer with an account for an O2 SIM for one of my
phones. I'd like to order a new O2 SIM for my other phone. Can I do this
on my existing account, or do I need to create a new account?
I can’t pay my bill and they’re systems are being updated so it won’t
allow me to make a payment and I now have restrictions on my service
what should I do?
We have been having reception issues for approx 2 months now and all we
are getting is a local mast NG16 is not working. How long are these
issues suppose to take before they are repaired. I am trying to run a
business where customer calls are consta...
