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Forum Posts

verification code

Verification code for new simcard never got texted to me. What are the next steps?

Samsung s21

My phone number is [removed] Samsung s21 I. Not trying yo unlock my phone to go elsewhere its the lock that prevents other people using your phones it keep saying too many unlock attempts try I 30second when do it says the same ive turned it off and ...

Resolved! eSim issues with new iPhone

So I had my new iPhone 16 delivered today. Before I even turned it on o2 had disconnected my existing Samsung phone so I couldn't make calls or make or receive texts. I selected eSim as my choice, but never received any further information on it exce...

Jables by Level 1: Joiner
  • 1402 Views
  • 5 replies
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Refund

I purchased two bolt ons whilst abroad neither of which work. Please remove and refund me. This should have been done last week as promised.

Resolved! Data abroad ( Portugal)

Do I get any extra charges for data if I use it in Portugal?

Am78 by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Brand new iPhone blacklisted??

Currently on hold to 202 after being disconnected twice waiting 5 week old iPhone 15 Pro Max, sudden loss of signal and absolutely no o2 SIM/eSIM will work in the phone, it just gives 'no service'. Phone is supplied direct by o2 and brand new (not li...

Need assistance with bill and missing handset

Got contract which we I shouldn't have been able to because my driving licence was snapped in three pieces, ex partner took handset and gave me sim , she refuses to pay her bill or answer messages to pay, I have been forced to cover it for a year but...

Blue75 by Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos

NC1SA1967 will expire

Can someone tell me what NC1SA1967 is all about as I got a message telling me that it will expire on the 1/10/2024. What is it? As I have no idea what I have to do to sort this problem out. I don't even know what department I should be looking in.

Dibble201 by Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos