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Forum Posts

0843 spam calls

Despite me blocking spam calls from 0843 numbers, I still get at least 4 a week.Every time I get a call from an 0843 number I make sure I block it, but they still keep coming through.I don't want to block any unknown number as I still need that funct...

JJ1980 by Level 1: Joiner
  • 450 Views
  • 2 replies
  • 0 kudos

O2 APP not working

my o2 app does not accept my password and email as a match

jura1 by Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Can't request esim

Hi hoping someone can help. I just got the new pixel 9 and when I upgraded I requested an esim, I haven't received any QR code to scan during set up (through email nor with the physical phone in the post) looking up how to request one via my O2 is si...

No service after speaking to a caller from O2 yesterday

Please can you enable me to use my phone again. I have no service and I’m away camping at the moment and can’t do anything on my phone. I’m speaking to you on my IPad. The service on my phone was great until I spoke to an O2 chap yesterday who was se...

SaraB00 by Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

Very Technical - ALL replacement SIMs not working after phone lost

Heres a difficult one, that everyone inc o2 cant seem to fix. I have one o2 account & 2 phones associated with those accounts, both worked fine. Phone number 1 - Apple Iphone 14, had Pay Monthly sim in for 4 years, all ok.Phone in regular use, no iss...

Jimmy5 by Level 1: Joiner
  • 470 Views
  • 4 replies
  • 0 kudos

Resolved! Roaming

Can I use my phone abroad on the tariff I’m on

spam

Since registering my sim with o2 I receive unwanted spam calls. Did o2 Sell my number?

IanIan by Level 1: Joiner
  • 285 Views
  • 4 replies
  • 0 kudos

My service requests isn't working

I have done several service requests to change the user name on a phone number, it says its completed but on Bill analyser, the change hasn't been made. I changed them last year in the same way with no issue, now it doesn't work. It is saying the sta...

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TCF by Level 1: Joiner
  • 212 Views
  • 1 replies
  • 0 kudos

PAC not worked

Hi, having trouble trying to get my number transferred over from sky. Gave my pac code and number I want to transfer on 25/7/24 and still waiting on this being actioned. the only time I have had any contact with customer service is when I contact the...

Tracy1888 by Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos