Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

Screenshot_20231007-210417.png Screenshot_20231008-031712.png Screenshot_20231001-031921.png Screenshot_20231007-113140.png
Grammo by Level 1: Joiner
  • 3365 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5220 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 16411 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8306 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7686 Views
  • 6 replies
  • 0 kudos

Contract

I’m wondering when my contract ends and I can go to SIM only 

AnnaN by Level 1: Joiner
  • 152 Views
  • 2 replies
  • 0 kudos

QR Code

Require QR code for eSIM 

Ammar by Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

No inter net

I am in new Zealand and have paid for a bolt on for 500M 6-50, however I cannot use the internet . I haven't used any of the bolt on and need it for maps.

Data not working

This has been going on for nearly a year now. My daughter is unable to use mobile data. O2 firstly went over the phone settings with me when it still didn’t work they sent me into a shop who were clueless as to what they were supposed to do and didn’...

LynseyN by Level 1: Joiner
  • 283 Views
  • 3 replies
  • 0 kudos

My email

My e mail is lrft9840**Personal info**, can you replace as the email you have I don't use and can't login

Lolls by Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

Resolved! iMessage and FaceTime not activating after number port from EE

Hi,seems a popular topic. Since porting my number from EE my iMessage and FaceTime will not activate. I have tried all solutions posted here (network reset, restarting phone, Apple support, even sim swap) and nothing has worked spoke to O2 tonight wh...

PieMike by Level 1: Joiner
  • 2899 Views
  • 23 replies
  • 0 kudos