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awful data coverage

For the past year or so my o2 coverage has been awful, it's noticeable as soon as I leave the house and there doesn't seem to be any reason for it. I've checked my coverage on the map, and my area is apparently fine. But as soon as I disconnect from ...

Activate Sim

I am not receiving the texts that I can use to activate my SIM card

Swap E sim

My eSIM won’t transfer from old handset to new one. iPhone 15 pro max says I need to contact o2 which is harder than solving world peace…. For a phone company I wish you had a number you could call

Double billing.

I have an apple mobile which was and used used for being in the U.K. on PAYG. I do not use it for phone calls. I am in Spain a lot and have a Spanish sim for my other iPhone. I have a contract with Lobster. A different supplier is used for my fibre o...

update on my issue report

I am waiting an update on my tech issue report and the time frame has expired

Lost my SIM in Thailand

I'm currently on holiday in Thailand. I bought and replaced my O2 SIM with a local network provider AIS.I can't log into My O2 because the verification text is going to my O2 SIM of course.I can't call 02 because the number is not recognised dialling...

Set up new phone

I am setting up a new phone at home and trying to transfer the number but repeatedly fails

Not receiving some texts after porting to O2

Hello all, is there any expert here who can help get this fixed? I'm not receiving some texts (mainly OTP texts) after porting my number from Smarty to O2. The forum is littered with other threads describing this problem. I called customer service ov...

esim

i want to convert my sim to an esim

4g not working

Hi my 4g says it’s on but it’s still not working. I have tried resetting my netowrk settings and still not working

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