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Forum Posts

Resolved! Porting number from another provider

Morning,My EE contract ended yesterday and I have my new phone and contract from O2. My old number is not being ported across until tomorrow. When setting up my new phone, it asked me to set a primary and a secondary number as for the moment, there a...

Keo5 by Level 1: Joiner
  • 906 Views
  • 2 replies
  • 0 kudos

Incoming "No Caller ID" on all incoming calls

I ported my phone number from Vodafone to O2 about 2 weeks ago. Since then ALL incoming calls that I receive are being displayed as No Caller ID. I have no way of knowing who is calling me, and if I miss a call I cannot call them back etc. O2 have al...

Struggler by Level 1: Joiner
  • 6362 Views
  • 5 replies
  • 0 kudos

''double tap to unlock '' on phone area

Smasung galaxy tablet phone area. Keyboard ok Dial a number. Up comes double tap to unlock.Double tap , disappears a few secs later , it appears again and so on.The line iis not clear (I need to bluetooth as i am severely deaf. BUT this phone has wor...

Jenny105 by Level 15: Gaining a Reputation
  • 1348 Views
  • 8 replies
  • 0 kudos

Sim 1 out of contact

My phone has suddenly stopped working between Dubai and Sydney. No damage occurred. It won't contact a network of any sort. I tried to add an esim and that would not work either. I have tried restarting it. Turning it off for a couple of hours.But I ...

AlastairG by Level 1: Joiner
  • 1068 Views
  • 4 replies
  • 0 kudos

Resolved! 5g with a 4g card

Have recently bought a MotoG54 5 g phone I migrated from virgin to O2 on a 4g SIM which is in new phone. How am I getting a 5g signal on a 4g card? I know default internet setting on this phone is 5g but I am using a 4g card.

RoyKyffin by Level 1: Joiner
  • 929 Views
  • 2 replies
  • 0 kudos

Resolved! Problem my O2 card in Europe

I went to Spain for a few days over Christmas, and after I left the UK border, my O2 card stopped working. I could use it on my previous trips to Europe, so I'd like to know what the problem is?

Max028 by Level 1: Joiner
  • 969 Views
  • 3 replies
  • 0 kudos

O2 Website Not Loading Properly

Is anybody else having any issues with the O2 website not loading properly?For the last couple of days everytime I login to the O2 website the page doesn't load properly as you can see from the attached image. I have for separate accounts which I nor...

o2.jpg

In Australia - with bolt ons - calls not working

Hi,I have arrived in Australia. I have the proper Bolt ons.My phone has automatically connected to YES OPTUS but I cannot call or text Aussie numbers.Internet data is fine.I have switched off and switched on. Taken out sim and put it back in.Tries 02...

Unsolicited text from 78484

Ive just replied STOP to the number 78484, it cost, but hopefully will stop taking money.. its come back with FreeMsg: You have been unsubscribed from Cupongoo.

Peek25 by Level 1: Joiner
  • 1799 Views
  • 5 replies
  • 0 kudos