Get tech support for your O2 issues

Number portability

I have recently ported my lyca sim to o2. The lyca sim has no signal now. But the sim of o2 is working but it's not the same no that i hv ported from lyca. *********** was my number with lyca which i ported to o2. 2 days gone still have got the numbe...

Cannot pay my bill online

Dear sirs, My sim card is not working, i am overseas, how to pay my bill this is my number(any other ways),cannot receive security code [Removed] Can you contact me by email [Removed] Regards

Resolved! Phone screen faulty

Had the phone 2 weeks, woke up this morning and the screen keep flashing white, and then goes back to normal, the screen then didn’t work and now works again but keep flashing

Resolved! Disney +

Hi how do I cancel disney+ I have looked on the app and can't find it anywhere

Move a mobile number from an old device to a new one.

I cant enable my e sim on my new device, I've tried to do it via mobile services but this wont work and when I have followed the other options via my O2 the option suggested 'Replace your Sim doesn't exist' Any suggestions

Call Barring

Any idea why a phone suddenly barrs all calls and can I cancel it. Unable to find anything on my phone and account up to date. Any help please

Wi-Fi Calling

I have poor phone reception at my house, but my phone supports Wi-Fi calling. I have two SIMs. My EE SIM allows calls to be made over my internet connection, but the same does not happen when I use my O2 SIM. What can I do?

Full signal but very slow 4G speed

Hi,I have an Iphone 13 pro with 2 eSIM's, 1 of then is from o2, the other from a provider in Belgium that uses the EE network.When I'm working in central London and out of WiFi coverage I'm getting 6,5Mbps Down and 6,8Mbps UP. Which is reasonable but...

Porting issue

I took an O2 contract out a month ago and provided an EE pac code straight away. It’s been a month now and O2 still haven’t ported my number. I find that nobody is any help, and just says there’s a technical issue and will be resolved within 5 workin...

Imei block

Long story short I had an imei block put on my phone last Thursday. After resolving the issue of why the block was there I was told he block would be removed (this was Monday) it’s now Thursday and the block is still on my phone. I’ve phone cs everyd...

O2

Forum Posts