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PUK

MSW
Level 1: Joiner
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My sim appears blocked and saying I need a PUK code.

I am unable to go in my O2 app as it’s needs to text me a code which I can’t access.

I can’t ring and the chat refers to the O2 app

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pgn
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pgn
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MI5
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@MSW 

The Automated call line also works for PUK.

Call 202 from any O2 mobile (or 0344 809 0202 standard UK rate from any other phone)

and say or key in your own phone number when prompted.

when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 3 Your PUK will be read to you, so have a pen and paper handy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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