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Mobile number pay as you go has been cut off

Grotemobile
Level 1: Joiner
  • 2 Posts
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*********** Have contacted you 4 times to get this sorted .Wenesday the number was dead .The person managed to get my phone number working again after about 20 min  It has gone down again today. 3 times l have phoned up to today to try to get it working Got cut off twice. Last person had no idear how to get it working .Have got £16 of credit so that is not the problem. .Still just get, call back later. Cannot do any shopping because l cannot get a code from my phone .Nothing is working .Calls from my home cost 25min . Spend obout 60 minuits on the phone sofar. today . Time is 1950.11/07/25. Number still off .Nobody can get in touch. What is going on. last person told me to go to the 02 shop.  ***** ****** is my home number to get in touch.  Cannot get any were.12/0725 *********@********.***
 
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Steve
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MI5
Level 94: Supreme
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@Grotemobile 

This is a customer to customer community, not O2.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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