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Forum Posts

Mobile data bolt on

My number is [removed] I have just bought a bolt on, as I had run out of data. At home with the home wifi, all is well, Away from home, I cannot access Google or whatsapp away from my home wifi. I've tried various combinations of wifi on/wifi off, an...

Fl2 by Level 1: Joiner
  • 125 Views
  • 1 replies
  • 0 kudos

Smart watch linking to phone

Hi I bought a new galaxy 4 watch and have linked it to my phone, but it is asking for a code from my provider to link to my phone to be able to make calls/texts. Can you please send me across a code for this

Sara15 by Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos

porting to o2 - esim

Hi I am porting from EE to O2. I currently have an EE e-simI got a message from O2 saying the number has been ported. I see my EE number now in my O2 account online. But the network on my cellphone still shows it's EE. Do I need to just wait more? Or...

HprtN by Level 1: Joiner
  • 179 Views
  • 2 replies
  • 0 kudos

O2 App

I cant log into My O2 to view my purchase

GL93 by Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

ESIM not working

I purchased a new sim only contract for my samsung s21 FE as O2 told me the Esim feature was compatible with my phone.After purchase and trying to set it up I found that there is so Esim section on my phone in sim manager.And after some research myse...

No internet or 4g/5g

My 4g has been really slow from yesterday anyone else have this issue

James92 by Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos

Like New Phone Blacklisted

I ordered a Like New phone yesterday, it arrived today and I've spent most of today on the phone to O2 trying to work out why it wouldn't work on the O2 network. I finally found out the the phone I was sent was blacklisted via various websites. I the...

Dave_T1 by Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

Refund Email

Hi, I've recieved an email stating I am owed a refund. I did have a MyO2 account, but I switched networks and can no longer access as the app won't let me. Any assistance would be greatly appreciated Thank you

Georgia26 by Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos