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Forum Posts

Resolved! Voicemail pin number

Just returned to O2 for sim only monthly and have received a voicemail from “Network Provider” asking me to set a PIN number so I can access voicemail from any phone. Sounds like a scam but not sure. Don’t want to have the facility but can’t even del...

peter51 by Level 1: Joiner
  • 3685 Views
  • 3 replies
  • 0 kudos

Resolved! No Esim delivery, unable to log in to myo2

I ordered an esim a week ago, supplied the code for transferring my old number & have had emails confirming everything infusing a porting date, but have yet to receive the QR code to add the esim to my phone.I have spent two days on the CS chat tryin...

Pat66 by Level 1: Joiner
  • 2898 Views
  • 14 replies
  • 1 kudos

Number being withheld

I recently moved over from an iPhone to a Google Pixel 9 Pro and ever since, whenever I call someone, my number is withheld. I have tried a different operator's SIM card in the phone and that number is not withheld. My phone app is set to "network de...

CJ72 by Level 1: Joiner
  • 997 Views
  • 8 replies
  • 0 kudos

Resolved! Calling abroad

I cant make calls or text from USA 

Unanswered calls don't always go to voicemail.

If I am in a dead spot in the house, callers often get a recording says "your call cannot be connected at this time", or after dialling my number they get nothing at all. Sometimes it does actually go to voicemail and allow a message to be left. What...

Resolved! No 4G inside the house.

I have an iPhone 13 which works on 4G and 5G when I am away from the house in a different area. Inside I can get 3G in certain places within the building. Am I correct in assuming that when 3G is switched off, all I'll get will be voice calls and dat...

Cannot unbar phone number

I have called O2 call centre numerous times to get the bar on my phone number lifted. After reporting my phone missing on 21/3/25 to O2, I found the phone. I eventually got the bar on the device lifted (the IMEI bar). I have received a replacement SI...

Resolved! Galaxy Book4 Pro 360 5G or is it the book 4 edge??

HELP! the above model on sale at 02 is completely different to the blurb given and specs on the o2 website. I've contacted o2 directly but the person I spoke to has no idea what I mean and just said keep refreshing the website. the model specs is for...

d4471w by Level 1: Joiner
  • 856 Views
  • 5 replies
  • 0 kudos

Resolved! Wallpaper

My wallpaper keeps changing every night 

CFD by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos