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Forum Posts

MCK needed?

Hi,I'm trying to use a Smarty SIM with my mum's Samsung phone so she can move away from her O2 PAYG sim.I'm getting a "SIM network PIN blocked. Enter SIM network PUK." screen come up when I put the Smarty SIM in the device and have seen a few posts o...

Paralaur by Level 1: Joiner
  • 4 replies
  • 0 kudos

My iPhone will not go to 4g

I’ve just change to an eSIMs with a new tariff now my iphone won’t to 4g if there is not wifi

MD65 by Level 1: Joiner
  • 6 replies
  • 0 kudos

Doro 8100 experiencing slow wi-fi connection

Good afternoon,I recently purchased a Doro 8100 pay monthly device from O2, however--when I connect to my home wifi--despite saying that the signal strength is excellent and none of my other devices having an issue, the speed of the connection is ext...

PORTING, anybody experienced this?

Hi, I am wondering has anyone had this issue. I switched to 02 on 30th May with my number porting over. After 48 hours my number still hadn't ported. Nearly one month later, I still don't have my number. It has took me nearly one month to be told tha...

Help with connecting a new phone

I finally collected my pixel 8 pro yesterday and have attempted to set it up. I had to wait several hours for the esim to be ready. I scanned it with the new phone and then nothing happened. I eventually gave up trying last night but have woken up to...

Weevil by Level 1: Joiner
  • 3 replies
  • 0 kudos

why is my phone disconnected from the network

Why is my phone disconnected from the network Phone number [removed] [mod edit: as this is publicly viewable we'd ask members not to post personal information. Thanks ]

BCM by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! No network

Hi, I have ordered an esim which I don't have yet but since ordering it my phone has completely lost and network.I can't log into my O2 as i need the code that is messaged which I can't receive as no network