I believe my sim card is faulty. I cannot make or receive voice calls. I
have restarted my phone, tried the sim in a different phone without
success. I cannot phone customer services on 202 as I can't make any
calls!Can someone send a replacement sim...
Hello, replaced my old iPhone 12Pro for a new iPhone 16Pro, taking the
old sim out and installing it into new phone but will not work the
phone?Please advise
My phone is not connecting to network. My contract was recently changed
and now my phone wont connect. I cant login to my o2 as I cannot receive
the verification code via text to login.
I desperately need to pay my bill but I am abroad and my sim wont be
sent the login code to access the O2 app. I can't speak to any O2 agent
without having access to the number on this sim.
My sim appears blocked and saying I need a PUK code.I am unable to go in
my O2 app as it’s needs to text me a code which I can’t access.I can’t
ring and the chat refers to the O2 app
I took a screenshot of my PUK code so I wouldn't forget it. Cannot gain
access to my mobile, as it is locked, and 02 keeps sending me codes
which I cannot receive, as I haven't got access to my phone
