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Resolved! iMessage Activation Error

Hi, My iMessage isn’t working with my phone number since starting the porting process from EE on 17/12. I’ve tried all the troubleshooting techniques and still nothing is working. I am also not receiving some texts which is an issue, and I’ve spoken ...

Resolved! Daughter can’t call or text me?

Hope you can help, since yesterday, my daughter can’t call (goes straight to voicemail) or text me? I can call her/text her, other daughter on O2 and son Vodafone can get through, just not my daughter on EE? I use a Nokia phone and don’t think I coul...

SMS delay

SMS messages to my O2 number are not being received until I log on to O2 with one-time confirmation code. This is causing problems with online purchases. Can you help?

E Sim only contract

I commenced a E Sim only contract with O2 yesterday however i cant seem to make any calls or receive text messages, When I log onto MyO2 it sends a text message for information clarification however I'm not able to receive the text message and the on...

No service

I have no signal at all

Resolved! eSIM not provisioned

Hi O2Change phone plans earlier today. Using the same eSIM as before.Is it normal to lose service and wait a few hours, or has something gone wrong? My O2 > Install SIM shows the number is active.

Resolved! iPhone 16 - Number unavailable for iMessage and FaceTime

Hi, I've been with O2 for over 20 years now and recently upgraded from an iPhone 13 to an iPhone 16. I also switched my tariff at the same time as I wasn't using anywhere near my data allowance. I noticed that my iMessage wasn't sending via my number...

How do I top up the sim that is for opening our electric gates

How do I top up the sim which is used for opening our electric gates

Resolved! Sim card for electric gates

We have a sim card to operate our electric gates and need to top it up. How do I do this?

No caller ID on incoming calls ESIM

Since I have had my new phone all my incoming calls are showing as no caller id or unknown number even though I still have all my contact, I have tried to redownload the eSIM myself and in the store but the problem remains the same. Please help has b...

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