Get tech support for your O2 issues

Resolved! Has moved abroad and need a basic contract

I have moved to Thailand and will be using a Sim card for Phone and data. However, I need to keep my phone number because it can’t be transferred to Thailand. Is there a basic contract I can have to cover the use of the phone which will be very minim...

PAYG 4G sim only works once a day

4g PAYG sim in camera only connects between midnight and 6am daily then won't connect again til next day. Only connects as 3g. It has data and power and has been hard reset and sim re installed multiple timesOther camera 8 meters away with PAYG o2 si...

Resolved! Resolved fraudulent activity,

I am unable to receive calls or do outgoing calls. Unable to phone 202 or customer services to get help. What do I do

using phone abroad

Hello According to my account details I am able to use my data when travelling in Europe. However when I do go abroad (mostly it has been to France) I cannot send or receive texts or whatsapp messages. I do not understand why! I am travelling to Malt...

Missed call forwarding number

Can anyone tell me what is this phone number 07820 543026 for?

internet speed

5g is indicated to be active, download speed is indicated to be fast often but apps and Internet are both slow, also 5g nr is indicated to be "suspended"

Resolved! eSIM activation

I need to activate my eSIM but need a phone code to do it but o2 saying they can’t send me the code

Resolved! Have roaming and calls in USA. Can't Phone uk or recieve calls. Any solutions, please?

I have a plus package which includes roaming and calls in USA. Calls are not working at all and data - especially using Google maps is slow and laggy. Any solutions?

Unable to log in

Hi I'm unable to log in to my account, its asking me for a code I don't have access to my number is there another way of doing it?

Resolved! Dealzshake

I am an 80 year old OAP managing limited finances only to find this Dutch outfit has charged unwanted and non existent services to my O2 account. I have never knowingly signed up to Clickshakers B.V. yet these I reported them as spam to O2 on SPAM@o2...

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