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Forum Posts

Unlocking an iphone

I've been waiting a week for O2 to unlock an iPhone 7 for me from a plan i had during the 20 years i was with them. How many times do I need to call and ask for this?

Steev180 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Phone saying no service

My phone is saying No network Emergency calls only any idea how to reswolve this

Kelly38 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! SIM not working

Hi, I got a sim last week but my phone isnt letting me use my old ported number which got ported today... can I delete the ESIM off my phone and re-install it?

02 Community

I thought the virtual assistant chat was going to be help from 02 employees. How do I de-register from asking other members of the public for help?

Bagpuss by Level 1: Joiner
  • 1 replies
  • 0 kudos

Unlock my Old Phone

HiI am hoping you can help me.I am wanting to understand if my old mobile phone is locked and if it is locked how can I get it unlocked.

Mark_P by Level 1: Joiner
  • 1 replies
  • 0 kudos


I don’t seem to have any mobile data, in settings it’s just saying set up mobile service

Nell1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

puk code

how do i get a puk code

dorw by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! When my number is goi g to be connected

I came to O2 with a pac number to keep my old one. When it will be activated? Currently it shows a new number which I dont intent to use and not having my old number is causing me issues with my work and everyday life

Age verification

Hi I’m trying to join a 18 plus site but I’m unable to until o2 takes the age verification off

MarkHelmn by Level 1: Joiner
  • 1 replies
  • 0 kudos

Roaming in Canada

Hi I am traveling to Canada on 25th June 2024 and returning to the UK on Weds 10th July how much will it cost to add data roaming to my account for this period of time ?Debbie

Debbie06 by Level 1: Joiner
  • 1 replies
  • 0 kudos