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Resolved! Can't submit PAC online.

Exactly that. I've always been able to submit a PAC to O2 online in the past. The help pages provide no link. I've specifically created an O2 account to submit.my PAC to O2, but I've been through every single option on the account to no avail. All I'...

Network issue

I have had network issues for most of my contract now. At work my phone is unusable, very rarely receiving calls and texts and very difficult to ring out and send a text. At home isnt as bad but still the call will drop out every time which is frustr...

Problems ringing other o2 contacts

Why do i get number not recognised when i ring friends that are also on o2 or they get same when ringing me

Hi have not been able to make it receive calls text or voicemail since Thursday unless I have my int

Hi I have not been able to make or receive calls text or voicemail since Thursday unless I have my internet calling on

Resolved! upgraded SIM only contract last night - no connection to network now and impossible to access my o2

upgraded SIM only contract last night - no connection to network now and impossible to access my o2

2FA call backs and SMS's not being received

I am not receiving automated 2FA call backs or SMS's from my share broker Hargreaves Lansdown (HL) to my O2 mobile phone account, but I am receiving 2FA automated calls from other organisations (e.g. banks, O2 etc all fine). Also no problem receiving...

SIM card

I have been sent a 5G SIM. I ordered it to use in a TP link mobile wi fi router. We have since found out that it is not working in the device. We have had no problem with the router using a pre loaded EE SIM 4G CARD. The new 5G SIM card is working in...

Resolved! Ported 3 phone numbers from Lebara to O2 and now all 3 phones have no service.

Can anyone help? I can't even get into my O2 account now because I can't receive any security codes. What a mare...

0800 number 'call failed'

I've been waiting for phone calls off an 0800 number, when the number rings me, it rings through but when I answer the call it immediately switches to 'call failed'. When I ring them back, it connects and allows me to make the call but every time it ...

Resolved! Upgraded to SIM only and lost iphone visual voicemail

I was switched to a SIM only contract today and lost my iphone (12) visual voicemail. I called customer services twice and was told that they couldn't reactivate. I read a similar problem on this forum and tried to explain that they needed to activat...

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