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No 4G

Lived at our current address for 4 months. I have had no issues with 4g network access in all that time. I can actually see the mast from my bedroom window. It's not even a quarter of a mile away. Today no 4g. It was fine when I went across town. Thi...

Middle of the night text messages from O2

Hi all.Does anyone else get billing updates from O2 in the middle of the night? Last night it was 2:30am!! I have calls and text muting on my phone at night but their messages seem to get through it. I would imagine the bot tech is good enough to kno...

Resolved! iPhone

My iPhone only rings 3 times and goes to voicemail- I have tried everything to solve this including editing call divert in my o2 account. 3 rings is clearly not enough time to answer a phone - I am missing some really important calls because of this.

SusieQ1 by • Level 1: Joiner
  • 619 Views
  • 4 replies
  • 0 kudos

Resolved! Delayed communication from repair team.

Hi I sent my iphone in for repair. I used 02 approved returns tracked envelope. I have receipt as item was received the following day. The repair tracking number provided, when entered online in 02 gurus page states device waiting to be received. Thi...

diddleyz by • Level 1: Joiner
  • 1473 Views
  • 9 replies
  • 0 kudos

Resolved! Getting my old number back

Hi there, really hope somebody can help me fixing this situation. I paid my montly bill with some delay for the first time in over 10 years on being with o2, they started applying all kind of restrictions to the point where i wasnt able to do anythin...

mmmoo by • Level 1: Joiner
  • 1512 Views
  • 8 replies
  • 0 kudos

Resolved! PAC code expiry

I'm moving from O2, so requested a PAC code. This came straight away, with an expiry date of 03/03/2025.However, when loggng into O2 I get a message saying the PAC has expired! Can someone please explain?

Peteclen by • Level 1: Joiner
  • 738 Views
  • 3 replies
  • 0 kudos

Poor reception on my and my wife's mobile phone both with O2.

My wife and myself have good general reception around Torbay. However at home we both continue to struggle. We are unable to sometimes hear the person who called us or they can't hear us. This has been the case for some time. Two separate phones both...

Nico123 by • Level 1: Joiner
  • 597 Views
  • 4 replies
  • 0 kudos
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