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Forum Posts

sim not provisioned

I just did an upgrade but I've given the new phone to my daughter, I am still using my galaxy se but suddenly my phone has stopped working and I'm getting the message "not registered on network" when I try to make calls. can you please set it back to...

dntiamoah by Level 1: Joiner
  • 1 replies
  • 0 kudos

Past 6pm and no signal

Hello, my phone was due to change from sky to o2 today and I still don’t have any reception from o2 l. I have kept turning my phone off and on for several hours but the text said if it hasn’t happened by 6pm to contact o2

Eric81 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Dysney +

I have dysney subscription of 7.99 a month, I was going to cancel, but they have 3 plans now one was £4.99, so I thought I'd stay on it for £4.99 and see if it's worth it, if not I am going to cancel, but when I saved changes in the extras, it put me...

LC31 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Sending text but sim is in an iPad

I'm trying to log into my O2 account on the app. It's saying I need to verify so it's sent me a text message code, however the sim is in an iPad, so cannot receive texts (it came with the iPad) - there's no device I can put the sim in (devices are lo...

Cub1990 by Level 1: Joiner
  • 1 replies
  • 0 kudos

bars on account

Hello I have bars on my account due to an mistaken unpaid bill. o2 set my monthly bill at £1099 when this was the charge of the phone- my monthly bill is £58!! I have been told by 3 members of the o2 team to ignore this message as they can see I do n...

ell123 by Level 1: Joiner
  • 1 replies
  • 0 kudos


Hi,can i use my data in diferent phone?

GB12 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Can't get pac

It says I can request a pac by logging into my o2 but what do I do then?

1b by Level 1: Joiner
  • 1 replies
  • 0 kudos

No signal or data

Hello, one of my sim plans has no network coverage nor data. The other is working fine. Please can you help?