Get tech support for your O2 issues

Resolved! Upgraded to SIM only and lost iphone visual voicemail

I was switched to a SIM only contract today and lost my iphone (12) visual voicemail. I called customer services twice and was told that they couldn't reactivate. I read a similar problem on this forum and tried to explain that they needed to activat...

Resolved! help re e sim!!!!

having a nightmare !had a galaxy A 8 tablet but was told could not put e sim on that as too old.so bought Galaxy s9 Fe as that apparently that takes an e sim.ditched mobile contract with Three as they were no help.at all.!had phone contract with O2 s...

Resolved! sim not working in 5G router but fine in phone

Hello, I am using a o2 sim in a 5G router and this morning no internet. I checked o2 status and they do say a mast is not working properly. But I tried swapping my o2 sim in my phone with the router sim and all worked fine. The router sim in my phone...

Network access very low last couple weeks

The last couple of weeks my and my wife's Samsung s23 phones are struggling with getting good signal that used to be fine. Is there some tower outages around wa3 postcode to know about? Anything to check on our phones?

Resolved! No data access in Prague

My daughter is travelling in Europe, I have checked her data usage against the 25gb and she has 17gb left but her has no data at all today in Prague. We have switched phone on and off, turned off 5G but no joy. Any suggestions?

Resolved! No data access

Despite repeated calls to customer services, I remain unable to access data on the O2 network. The problem has persisted for over a week. As far as I can tell, nothing is being done to resolve the issue.For the avoidance of doubt, I have:Switched my ...

Resolved! Finding my PUK NUMBER

I can’t unlock my SIM number

Resolved! 3G sim card in 4G phone

I have an O2 Classic Pay as you Go sim card. It was originally in a 3G phone but has been transferred to a new 4G phone, where it works all right at present but when making calls the screen says 3G even though the phone itself is 4G.I get messages fr...

On the off chance anyone knows, Samsung gt c3590, how to save SMS to phone not SIM

Just swapped my SIM to a fresh one whilst keeping the same handset, almost everything working fine except that incoming and sent SMS messages seem to be saving themselves to the SIM rather than to the phone's memory. I suspect this is a "bad thing", ...

No service since starting a new tariff.

I changed my sim only tariff yesterday for better deal and I’ve woken up this morning to no service. I’ve tried switching phone off, toggling airplane mode and manually selecting 02 as network but still nothing. Any ideas? Thanks

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