Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Why is it saying my 02 app is not available yet and to wait 48 hours all I did was reset password
Hello, My phone is now completely broken. And no longer switching on. I ordered a new one last night, went to a shop on Tuesday, spoke to somebody on the phone on Monday. When ordering my phone yesterday some body promised my phone would arrive tonig...
I live in mid Sussex and work all over Sussex surry and Kent I have found in the last year or so my phone signal cuts out more and more as I drive from site to site is there a reason for this.is it time to move provider
I have bought a new phone (network free) and inserted an 02 SIM and registered it with My 02. I have topped up with £10 and then set up a £10 rolling monthly plan. I want to change the number to my old mobile number. I have the PAC Code from my previ...
Recently O2 have updated there billing app and now I can no longer access my bill, including most recent and older bills. Every time I try an error page comes up and the links they suggest also don’t work. Very disappointing.
HiMy Imessage is not working since I have done an upgrade with 02, My mobile number in the settings is just has the spinning circle and it seems to be stuck. I have tried a lot of things but no luck to get my number working for Imessage. Any help wou...
It seems my mobile number is not linked to my o2 account anymore
Hi I have been trying to get on to my o2 bill app so I can sort out a bolt on for my phone and see how much my bill is. I have not been able to get on this app at all and I do not understand why this is happening I need this to work so I can pay my b...
Hi there, My two phone contracts are due to come to an end next month. Can someone please contact me to discuss options? I am on *********. Many thanks, Sarah [Mod edit: Please do not share personal details as your posts are visible to the public. Th...
I have contacted O2 several times now as I am unable to access my latest bills when I log in to my account. After various attempts at logging in/out/tech dept referral / etc etc this is still NOT resolved on any device. I cannot access a pdf bill on ...
