Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

No Signal in Glasgow

It has been two weeks since there has been a lack of signal around West End Glasgow. I hope this could be fixed as soon as possible

Elgrant by Level 1: Joiner
  • 88 Views
  • 1 replies
  • 0 kudos

new phone not working

I have just signed up to a new contract and received my new Iphone 15 pro however it is not letting me set up the phone - everytime I get to the software screen nd try to download and install ios 18 it won't do it and gets stuck. I've tried this abou...

Anonymous by Not applicable
  • 111 Views
  • 1 replies
  • 0 kudos

Refund

I have recently transfered to another network. I have now received an email from o2 to inform me I have a refund and need to log into my account and add my bank details to allow o2 to pay this refund but my log in no longer works so I am unable to do...

Still waiting Signal connection

Hello Chris, Hey , I have join O2 and I received this email.We’re just confirming that we'll be porting your number on 13/11/2024. When this day comes, your number will be disconnected from your previous provider and connected to O2. If you find you ...

Windsor82 by Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

Stolen iPhone sending O2 Roaming Text how

A family member had iPhone stolen over a week ago. We got a replacement sim but with SAME number on a new phone. Crime was reported to police and also gave IMEI Number. 1 week later, a message appeared on mt family's new phone with message: Welcome t...

markembee by Level 1: Joiner
  • 415 Views
  • 9 replies
  • 0 kudos

Lack of coverage in USA since 4 weeks

Since 4 weeks being in the USA I haven’t been able to receive or make calls to UK or anywhere else. I’ve bought bolt ons and I’m fully paid up with a monthly direct debit. This is a new experience. I’m unable to contact O2 by phone also!Is there a so...

Willwent2 by Level 1: Joiner
  • 146 Views
  • 2 replies
  • 0 kudos

Even after auto renewal of tariff still everytime by end of the month it unnecessarily consumes amt

Even after auto renewal of tariff still everytime by end of the month it unnecessarily consumes the top up amount as balance & don’t activate the tariff plan.now also i topped it up with £10 it still utilised it as balance amount & asking me to recha...

Unable to log in. Forgot password

I have forgotten my password to log in to my Samsung galaxy tab a9 plus 5g Have been to a repair shop but they said it is impossible to fix

MR26 by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

No ID Calls blocked by O2

Suddenly all my No ID Calls from the NHS GP and hospitals have been blocked without any reason. Rebooted and switched airplane mode on and off but still the calls not even registering. Please advise.