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Forum Posts

sim not working

After topping up phone, i get a message on phone saying check sim

Tam2 by Level 1: Joiner
  • 296 Views
  • 2 replies
  • 0 kudos

Resolved! Sim Card

I've just upgraded my airtime plan, but am keeping the same phone. Do I need to install the new sim card I've been sent, or can I keep the the current one?

Judi53 by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! Loss phone and SIM card

Hi, I’ve lost my phone and the SIM card in it. I would like to terminate my contract but can’t find any relevant information so please advise on how to proceed. Thanks much for your help!

ICheng by Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Hacked

Phone hacked. Data edited as I write. Please help. *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Apudo by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Very poor network coverage specifically around my house

Hi, I have been with O2 for a good few years now and have always had poor signal in and around my house (neighbours are fine apparently). Recently this has gotten worse and I am now practically unable to make or receive calls without using wifi calli...

n00bster by Level 1: Joiner
  • 1197 Views
  • 6 replies
  • 0 kudos

VERY BAD RECEPTION

HERE IN WHEATLEY OXFORD WE ARE IN A POT HOLE--RECEPTION IS ALMOST ZERO---ONLY TEXTS SEEM TO GET THROUGH--THIS HAS BEEN GOING ON FOR ABOUT 2YRS NOW--SPOKEN TO O2 MANY TIMES BUT ALAS WE ARE NO FURTHER FORWARD--LOCAL O2 OFFICE TOLD ME TO CHANGE NETWORKS...

Resolved! Apple Watch Cellular not activating

Hoping someone can assist...I bought an Apple Watch series 8 direct from Apple earlier this week and went through the Watch app to activate the mobile plan for the watch.Since triggering the process, the app is stuck on 'O2 Activating' and the watch ...

Pentaquark by Level 1: Joiner
  • 8688 Views
  • 37 replies
  • 0 kudos