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Forum Posts

Contract to PAYG

I changed from Monthly to PAYG within O2 on the 29th May. Within 24 hrs my temporary number was working and my keep number I wanted migrated seems to be blocked between O2 Contract and O2 PAYG. Neither of the customer services and sort this issue out...

SHAM4 by Level 1: Joiner
  • 385 Views
  • 2 replies
  • 0 kudos

Resolved! Contact number

Does anyone have a telephone number you can call to O2 to discuss current plan and possibly changing this? I’d rather speak to a human! Please

Betsyrose by Level 1: Joiner
  • 1641 Views
  • 3 replies
  • 0 kudos

Resolved! Making calls on an ipad

My partner has bought an iPad with a monthly pay sim we've put the sim in the iPad and tried to make calls but it just cuts u off when it starts ringing we don't know what to do to be able to make calls on his iPad..

190266 by Level 1: Joiner
  • 635 Views
  • 3 replies
  • 0 kudos

No signal

I live around the Ashton Lane ends in Preston, we have had very poor service in this area for over 12 months now all I get told in the shop is that they are upgrading the network and it will improve.When is this going to happen, the O2 web site sugge...

Resolved! Connecting my phone to the satnav in my car

Hi I have a basic pay as you go plan on my phone. I don't need or want a monthly plan. Wifi connects when I am home or somewhere that I have passwords.I am looking at buying a newer car. It will allow me to connect my mobile to the car and use google...

mucky1957 by Level 1: Joiner
  • 1188 Views
  • 6 replies
  • 0 kudos

You turn my phone off without warning, how can I turn it back on?

You have turned my phone off without warning, no email, no text. Just suddenly - no reception. I log in and see that for some reason the Direct Debit has not gone through. No idea why. No alert was sent. So what is the official solution? I cant call ...

OlofE by Level 1: Joiner
  • 1171 Views
  • 7 replies
  • 0 kudos

No signal

I do not have signal on my phone and it’s been two days now. I met someone with an o2 sim but they don’t have any network issue. I have reset my phone yet nothing different

Emma73 by Level 1: Joiner
  • 446 Views
  • 2 replies
  • 0 kudos

Retaining number on a second phone PAC number

HiI am moving two phones from Sky to O2 and retaining our old numbers. I have moved the first one with but am unable to change the second which has the O2 sim inserted.

Ed101 by Level 1: Joiner
  • 364 Views
  • 2 replies
  • 0 kudos

No Signal

Hi, I have problems with signal this past few days and my phone is vital for my job..how long is this going on for?

TQ1 by Level 1: Joiner
  • 364 Views
  • 2 replies
  • 0 kudos