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Forum Posts

Unable to transfer from old iPhone to new iphone

I recently upgraded from an iPhone 12 to a new iPhone 15 but can’t transfer from old phone to new phone. Can anyone tell me how to do it please?I followed the instructions on both phones to set up but it got so far and then just kept saying updating ...

JK1803 by Level 1: Joiner
  • 100 Views
  • 1 replies
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Resolved! esim

HiHave my upgraded S24 FE and transferring everything over.I have no QR code for the esim and no plan pre-loaded to my phone?Where do I link the esim?thanks

Lisa_1972 by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos

Resolved! Pac code

Hi need my pac code pls

Msyy by Level 1: Joiner
  • 87 Views
  • 1 replies
  • 0 kudos

DELIVERY OF MY PACKAGE

Dear O2, I am writing to inform you that I have not received my package. I was expecting it after 4 PM today, so I returned home from university and checked my door, but there was no package. I also checked with my neighbors, but no one has it. Could...

53 by Level 1: Joiner
  • 128 Views
  • 3 replies
  • 0 kudos

Resolved! IMEI Blocking Question

Bought an iPhone 15 Pro from musicMagpie in March this year but it was then IMEI blocked by O2 in October, the phone was returned to musicMagpie a few weeks ago at their request, but they stopped contacting me and only send 'Thank you for your patien...

o2 support

why does your support page take me to post on a public forum i want to speak to an o2 support member to answer questions about my bill and why i am unable to reduce it

Need to sim unlock my old work iphone7

I retired in July 2000 and my employer let me keep my iPhone 7 that was sim locked to the o2 network. I need to use the phone on another network until another damaged iPhone can be repaired. The sim was deactivated when I left my employer, how do I u...