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Forum Posts

Poor signal in Tonbridge, Kent

This has been the case for many months now and, as a Tonbridge resident and O2 customer, it can get very frustrating. According to the network status checker it is due to overload and that O2 is working on it. How can I find out exactly what is being...

Resolved! Upgrading my contract

Hi, I'm going to upgrade my SIM only contract and get a new device, but I will need my current device with my current SIM to function until the new device arrives. How long will it take for my current SIM to be deactivated once I have ordered the upg...

XLM462 by Level 1: Joiner
  • 1 replies
  • 0 kudos

call waiting

i have tried everything and can not get call waiting to turn on on my phone, i have been into o2 they had no idea, i went to apple and they had no idea but i have an apple appointment soon, any idea how i can get it to turn on please?

nicky5080 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Can't receive SMS Texts in Mauritius

I am in Mauritius and unable to receive SMS TextsThis is an issue as you could imagine when online apps trying to send validation codes to my phoine via SMSi can't therefore access the apps !! Anything I can do?

nvisibl1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Unable to call 1 single number

Hi, since past few days, I'm unable to call my wife's number. It always says User Busy even though she is not. I can call her on WhatsApp or facetime but not direct call. She's on Lebara. I have checked and there is no blocking on her phone. Ie no bl...

VKM by Level 1: Joiner
  • 5 replies
  • 0 kudos

burcubulut577**Personal info**

277 / 5,000Hello. Even though my unpaid bill was over, my phone, internet and calls were turned off. I can't answer my calls. I can't find answers to my messages. Could you please activate my phone? You're putting me in a very difficult situation. I ...

Phone not recognising sim

Hi all As my phone will only make calls, texts etc when I am on a wireless network, I took it to the O2 shop. They said for some reason the phone has stopped recognising the sim card, but they had no idea why, saying it was probably caused by an upda...

Andymca by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! SIM card

Will an iPhone 6s chip fit an iPhone 12 

Bcfc by Level 1: Joiner
  • 1 replies
  • 0 kudos

Terrible signal around East Grinstead

For a few weeks there has been terrible signalaround East Grinstead (RH19). Unless I am on wifi in the town it is very unlikely I can make calls where the person on the other end can hear me, or the phone doesn’t ring at all, and I have no internet. ...

Resolved! Connection drops during download...

I've been using O2 mobile broadband for about 5 years at 3 different locations. I've just moved and the service is now poor despite having good signal strength. Download speeds of around 2-3Mbps, upload is faster at around 6Mbps. The specific problem...

rpw54 by Level 1: Joiner
  • 6 replies
  • 0 kudos