Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

iMessage and Facetime activation not working

Hello, On the 6th of November 2024 since around 6pm, iMessage and FaceTime have not been working on my iPhone but works on my iPad. It keeps saying waiting for activation. I contacted Apple Support and did as told but still no change. Apple Support t...

Umandi by Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

My eSIM won’t transfer to my new phone

Hc17 by Level 1: Joiner
  • 187 Views
  • 2 replies
  • 0 kudos

eSIM for travelling in South Africa not working

Hello, I have purchased a travel (non-O2) SIM to use for 30 days while I am travelling in South Africa. I have loaded it onto my iPhone, but I received a message saying it has not been activated. Any suggestions of how to fix? Do you think it will fi...

HelsC by Level 1: Joiner
  • 178 Views
  • 3 replies
  • 0 kudos

No Service since weeks in germany

Hello, since a few weeks i dont have any service in germany. My last sms was at the 4th of september. I cannot login into my account, because i could not receive any sms. [Mod edit: Please do not share personal details as your posts are visible to th...

Advice on sim swap

Hi, I started a new contract with o2 from Tesco, I’m still waiting for my number to change over, (text says 7th). When I was in the shop the man said I can use my old sim until the changeover, but would my data etc still work if I used my old sim? I ...

Carly13 by Level 1: Joiner
  • 160 Views
  • 2 replies
  • 0 kudos

Resolved! eSim Help - Getting eSim activated on New phone

Today I got a new pixel 9 upgrade from pixel 7 on doing data transfer it wouldn't activate my eSim from Pixel 7 onto the pixel 9. How do I activate eSim on Pixel 9 as I don't have the original QR Code. Can I activate pixel 9 via O2 app by installing ...

Micky24 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Annoying problems with my phone

I'm having problems with my phone. I keep getting messages saying my phones memory is almost full up. I'm also getting a number of messages saying the phone has viruses too. I’m not sure what I can do.

Visual Voicemail on IPhone not showing new messages

I’ve just rang 901 to see why I’m not seeing any new voice messages, and was surprised to be told that I had seven new messages. They normally show up in a list but I have had none for a few days. As far as I know, I have not changed anything on my p...