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Forum Posts

internet speed

5g is indicated to be active, download speed is indicated to be fast often but apps and Internet are both slow, also 5g nr is indicated to be "suspended"

steven12 by Level 1: Joiner
  • 495 Views
  • 2 replies
  • 0 kudos

Resolved! eSIM activation

I need to activate my eSIM but need a phone code to do it but o2 saying they can’t send me the code

Unable to log in

Hi I'm unable to log in to my account, its asking me for a code I don't have access to my number is there another way of doing it?

No_access by Level 1: Joiner
  • 1351 Views
  • 9 replies
  • 0 kudos

Resolved! Dealzshake

I am an 80 year old OAP managing limited finances only to find this Dutch outfit has charged unwanted and non existent services to my O2 account. I have never knowingly signed up to Clickshakers B.V. yet these I reported them as spam to O2 on SPAM@o2...

Terry24 by Level 1: Joiner
  • 1640 Views
  • 3 replies
  • 0 kudos

Question about enabling cellular network on my apple watch

Hello, I can't find step by step instructions on how to enable cellular on my apple watch. I don't see the option on my o2 account. Could someone from your company help me step by step on how to enable cellular network on my apple watch?

Resolved! PUK code

Hi - my son has managed to lock my SIM. I've tried logging into the app from another device but its sending a code to my phone which I can't access. I've tried the unblock link (https://www.o2.co.uk/help/phones-and-devices/sims-and-numbers/unblock-yo...

cayacaya by Level 1: Joiner
  • 1791 Views
  • 5 replies
  • 0 kudos

Sending Photos

I am trying to send a photo from my phone to my laptop email but just keep getting the message 'Network Fault.'Both devices are working fine. How can I send the photo ? Thank you.

mayflye by Level 1: Joiner
  • 732 Views
  • 3 replies
  • 0 kudos

sim card not working

sim card not working in mobile. Need to check if IMEI number has been barred.