Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have had no signal (voice/text/data) since Saturday both at home and away, when usually I have no problems. There does not appear to be any network issues, wondering if the recent ios 17.4 update I did has anything to do with this???
Will somebody point me the right direction please. I have just upgraded to a new device and I wanted the Samsung galaxy s24 ultra but I've been delivered a Samsung galaxy s24 instead It is entirely my fault because I didn't see it at the time I paid ...
Hello everyone, I have been having problem with my line for a while not being able to receive verification texts from banks etc which is massive problem. Connected to that I believe is the fact I cannot enable iMessage anymore as it fails to activate...
After a couple of months tearing my hair out and getting unhelpful responses from O2 I spoke to someone today who fixed my problem. A while back I accidentally removed age verification from my kids phones and couldn’t re-enable it. I called O2 and th...
I am new here l need back code for eSIm
Hello. This is a complicated request so please bear with me on a long explanation! My wife got her first mobile in the mid 90s on what was then the Cellnet network. After some number format changes the code became an 07712 one. This has been her numb...
Hi- I have just spent 45 minutes on the phone to one of your agents, when she finally sent me a link it was just to log in to my O2 account, I am beyond annoyed as when I tried to point that out she hung up! When I bought my Apple Watch I was promise...
I can’t get internet connection to use WhatsApp or messenger or instagram. All other apps working and it’s regardless whether I’m using WiFi or my own data. Thanks
I got told on Friday that my sim would be unbarred in 24hrs and it’s still not, I can’t top up my phone or ring customer service
Hello,I realise that there are already some questions about this but the answers are varied. Question (in 2 parts):1 - If I am abroad (in the EU principally) using an already activated / enabled eSIM can I have that eSIM transferred to a different ph...
