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My phone keeps on buffering. I just got this phone few weeks ago and am having this prob which I

I got this samsung s24 ultra few weeks ago and it keeps on buffering when I go to downloads or YouTube. I never have this problem with my old phone. I have complained about this 3 times in shop where I bought it. They tried to sort it but was unsucce...

Order cancellation

Want to cancel my order (REMOVED) of sim because I changed my mind and cancelled my new contract.

Resolved! eSIM

Hi, I don’t know if someone can help me here. I’ve just signed up to O2 and requested an eSIM. I’ve moved from my previous network which was Vodafone to O2 and now for the last three days I cannot use my phone because I have no network and my eSIM ca...

Bar not lifted - SIM not working

My phone was stolen on 15 Nov 2024. On 16 Nov 2024 I called O2 and requested them to place a bar on the stolen SIM card. After they placed the bar, I went to an O2 store later that day to request a replacement SIM card. They gave me a new SIM card an...

Scur155 by • Level 1: Joiner
  • 267 Views
  • 1 replies
  • 0 kudos

Upgrade

Hi, I updated my contract Saturday and since then, I don’t have any 5G signal and only picking up 3G. I’m struggling to get o2 online also…it won’t let me log in and says it’s sending a security number but nothing comes through. can someone please ca...

AaronW by • Level 1: Joiner
  • 157 Views
  • 2 replies
  • 0 kudos

Signal

Neither I, nor others on O2in my area, have had a useable signal for over two weeks.Does O2 intend to offer a compensation payment or a reduction in our bills?Any more delay and I shall have to change provider.

Holders by • Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

Resolved! eSim installed on wrong device

I accidentally installed my new eSim on my old iPhone rather than the new Google Pixel I just bought. Any ideas?

A2d3___ by • Level 1: Joiner
  • 695 Views
  • 3 replies
  • 0 kudos

Battery dead

HelloBought the flagship phone in July, had no issues, phone covered in a protective case since I got it, absolutely no damage on the phone, never dropped/scratched, and all of a sudden the battery decided to stop working. The screen is showing that ...

TomWor by • Level 1: Joiner
  • 152 Views
  • 1 replies
  • 0 kudos
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