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Forum Posts

Continual overcharging

I am every month being overcharged but o2 and everyone I have to ring them. They continue to tell me it is now sorted but it never is.How do I get them to actually do something

Wallypara by Level 1: Joiner
  • 86 Views
  • 1 replies
  • 0 kudos

Unable to receive calls or texts

I am unable to receive calls or texts for 2 months now. customer support are no help and it has been "escalated" multiple times.I can still call out use mobile internet and send texts.when people call me it says the number is invalid. I have full net...

Matty5 by Level 1: Joiner
  • 630 Views
  • 5 replies
  • 0 kudos

Phone not connected to provider

HiI have been with you for some time. Today i receive 4 emails to say changes I had requested have been made to my account. I have not requested any changes and now my SIM is not working. I joined 02 as part of my Virgin media broadband agreement. I ...

LucyAH by Level 1: Joiner
  • 185 Views
  • 2 replies
  • 0 kudos

Resolved! I need esim

Hi I have a physical sim and I need to move to eSIM. Can’t find any options. Please help

Thagri by Level 1: Joiner
  • 315 Views
  • 2 replies
  • 0 kudos

Scammer

I kept getting emails saying my accounts anti virus needs renewing and my account has been frozen. It says it’s from virgin/o2 I have anti virus cover from someone else

Call failed

No outgoing calls and all my contacts have spaces in between two digits, iPhone 15 pro max

R4VDX by Level 1: Joiner
  • 80 Views
  • 1 replies
  • 0 kudos