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Forum Posts

number not transferring

How long does it usually take to tranfer a phone number to O2? So on 1 Feb I went to an O2 shop to start a contract and gave them my PAC code from Giffgaff. They told me straight away there was an issue and to come back after 5 working days while IT ...

SKo by Level 1: Joiner
  • 825 Views
  • 5 replies
  • 0 kudos

Very poop signal

Hi I’m not very happy with the service I have been receiving I never have any signal and when I try call someone it will tell me there number don’t exist but if I then turn my phone off it will let me call that same number fine but this is getting ev...

Paul91 by Level 1: Joiner
  • 1057 Views
  • 10 replies
  • 1 kudos

Getting desperate :( Number not transferred

Hello,I left Tesco Mobile last Friday, switching to O2. I requested my PAC code last Friday (21/02) and still my old number has not transferred. I phoned Tuesday and was told it was schedule for Tuesday so should be ready Wednesday. Nothing happened....

Unknown number?

Hi. Just installed my replacement sim and it keeps coming up with unknown number. Any ideas?

Otps not being received

Hello,my sons phone has never received OTPs, other messages come through fine. Please help

GillianF by Level 1: Joiner
  • 317 Views
  • 2 replies
  • 0 kudos

Resolved! RCS MESSAGING

With the introduction of RCS messaging to iOS 18, will O2 UK be supporting this feature for iPhones?

Dab2899 by Level 1: Joiner
  • 18282 Views
  • 30 replies
  • 2 kudos

Resolved! Wifi Calling unavailable on Pixel 6a running GrapheneOS?

I have had Wifi Calling using my O2 SIM in my Nokia 8110 4G on PAYG for years (because home network reception is non-existent). I recently acquired a Google Pixel 6a phone, flashed it with GrapheneOS, and inserted a new EE SIM. Wifi Calling was avail...

Andy_Kay1 by Level 1: Joiner
  • 3722 Views
  • 20 replies
  • 0 kudos

Text from o2 at 2:47am waking me up

I want to stop o2 sending me text messages while I’m asleep about my bill today it was 2:47am it’s been going on months o2 customer service is useless and treat me like a piece of dirt I’ve had enough I will never buy through o2 ever again because of...

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Mark57 by Level 1: Joiner
  • 720 Views
  • 8 replies
  • 0 kudos

Resolved! Port Freeze / Lock to Current SIM

Hi I am interested to know what further steps I can take to prevent a potential unauthorised SIM swap (porting of my mobile number to another SIM) by malicious actors. I already have SIM PIN numbers setup etc. Does O2 have the ability to enable a "po...