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Forum Posts

Resolved! Pac code fail

Hi I transferred over to O2 at my local O2 shop on 9th Feb 2025 from Tesco mobile. I received a Pac code which was passed to the assistant. When he entered it onto the system it was showing some kind of error which he wasn't familiar with. To cut a v...

DC12 by Level 1: Joiner
  • 665 Views
  • 3 replies
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Frustrated

Does someone know what I need to do to get my number cancelled with O2? I signed up for a new contract with O2 since 26th Jan 2025, intending to retain my number and transfer from my network provider to O2. I was sent an O2 SIM card within 2 days, ho...

Resolved! Sim swap

Someone called me from the number 01274876584 and said that my SIM would expire soon and that they would send me a new one. However, he want to my old SIM. The person asked for my details, but I didn’t provide them. When I checked the number, it turn...

No data service in IV27 4JE for 5 days.

Hi The service status says that there is a phone mast not working and that engineers will be working on it.Do you know when this will be fixed as I have to walk some distance from my house now to get a signal? Thanks

Johnheb40 by Level 1: Joiner
  • 310 Views
  • 1 replies
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How do I stop unsolicited calls from another country

In the last two weeks I have noticed unsolicited calls from 'Armenia'. I reject these calls and block them but the number constantly changes. eg:+374 44 761481+374 44 604545+374 44 802394+374 44 552806 I noticed on my upcoming bill that there is a ch...

Resolved! Fixed Dialling

When wanting to use this option on the phone, and so choosing 'ON', the phone then asks for a PIN number before it can action the request. If the user doesn't know the PIN number which is being asked for, or if they've forgotten it, how can this choi...

Bagpuss by Level 1: Joiner
  • 606 Views
  • 4 replies
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O2 upgrades 'auto dialler' wont stop calling me!

I'm getting multiple calls a week from 'O2' badgering me about upgrades. The calls are always from different numbers with their locations showing from various cities around the UK. The call is 'backed up' with a txt asking me to contact them. It's ge...

No data

My network has suddenly stopped working, why is this? It’s down on all 3 phones connected to my account

Becs84 by Level 1: Joiner
  • 938 Views
  • 12 replies
  • 0 kudos