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Resolved! Dealzshake

I am an 80 year old OAP managing limited finances only to find this Dutch outfit has charged unwanted and non existent services to my O2 account. I have never knowingly signed up to Clickshakers B.V. yet these I reported them as spam to O2 on SPAM@o2...

Terry24 by • Level 1: Joiner
  • 1644 Views
  • 3 replies
  • 0 kudos

Question about enabling cellular network on my apple watch

Hello, I can't find step by step instructions on how to enable cellular on my apple watch. I don't see the option on my o2 account. Could someone from your company help me step by step on how to enable cellular network on my apple watch?

Resolved! PUK code

Hi - my son has managed to lock my SIM. I've tried logging into the app from another device but its sending a code to my phone which I can't access. I've tried the unblock link (https://www.o2.co.uk/help/phones-and-devices/sims-and-numbers/unblock-yo...

cayacaya by • Level 1: Joiner
  • 1795 Views
  • 5 replies
  • 0 kudos

Sending Photos

I am trying to send a photo from my phone to my laptop email but just keep getting the message 'Network Fault.'Both devices are working fine. How can I send the photo ? Thank you.

mayflye by • Level 1: Joiner
  • 738 Views
  • 3 replies
  • 0 kudos

sim card not working

sim card not working in mobile. Need to check if IMEI number has been barred.

Resolved! Voicemail Issues

Hi, I keep getting a message saying that I have a voicemail but when I respond it tells me no new message and no saved message. Any idea how to cure this please, its driving me nuts! Thanks. Alan

hudster1 by • Level 1: Joiner
  • 611 Views
  • 1 replies
  • 0 kudos

Signal problems

Im having signal problems in the house and work place. Looking for booster to get better signals!!

DATA and Mobile Broadband

Any body else got no data or mobile broadband in Ramsgate area? I have 2 devices an iPhone and a 5 G router neither can connect to internet. My partner also has an iPhone and she cannot connect as well. Says network ok but no DATA. Contacting support...

fsdsman by • Level 1: Joiner
  • 528 Views
  • 2 replies
  • 0 kudos

Data not working in UK or Italy

Hi,I bought an O2 SIM with 25GB data, but mobile internet doesn’t work — neither in the UK nor in Italy. Only WhatsApp messages go through. Can you please check if there’s any issue with my SIM?

Farida by • Level 1: Joiner
  • 767 Views
  • 1 replies
  • 0 kudos

Use of message allowance

Why is my text allowance on o2 being used when I haven't sent any text messages? Also, I rarely use mobile data but my allowance during this billing period has apparently almost been used up. What could have gone wrong and how can these anomalies be ...

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