Get tech support for your O2 issues

Account problems

My phone number is associated with an account in my old email. When i try to log into the account it says that it’s sent a code to my old email, but the email has now been deleted so the code cannot be accessed. When i try to speak to someone over th...

Resolved! how to transfer my sim card to a new mobile

I have an ole 3g mobile and have just purchased a new 5g mobile and the sim card number is not recognised and I get told *not registered on a network* when trying to make a call Can anyone help!!!

Resolved! Need to cancel Audible 'Extra' but account says it doesn't exist

I joined O2 6 months ago (the process was a nightmare but we're here now) and claimed the free 6 months Audible 'extra'. I now received a 'one month to go' email telling me I need to cancel in my account if I don't want it to continue or be charged t...

iPad

I have purchased a new iPad with an eSIM and cannot transfer the data from my old ipad why [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

My connection is deactivated

HiIm Currently in Sri Lanka and my I can’t get my SIM card activated. It used to work but now I there’s no connection and I don’t get text messages to get the activation code. please assist. thanks

Resolved! I can't send messages it's disabled

I need to activate messages to be able to send and it tells me that it is only for those over 18 years old. Please contact you. Can you activate my number to send messages? I need to answer to verify a web page and they send me this message! Por favo...

Ultra 2

Hi there got a ultra 2 from curry’s a week ago, tried Adding the cellular plan a week ago later and still no text from o2just a code on watch app saying 08 for one line and 26 on other line

Unusual battery life/drain

I am writing to share my Wifes experience with switching from a contract to a SIM only plan for my iPhone 8+ and to seek some advice and insights from the community.During the conversation with the O2 representative, She was asked twice about the bat...

no network bar or hotspot available on my new esim

I've just downloaded and scanned my new esim and i can't hotspot and there's no service bar, I've just changed my tariff with you from a physical sim card and to do this i scanned a QR code please help

Resolved! RCS on iPhone

I was thinking of joining O2, but hear they don’t have RCS messaging enabled for iPhone. I use messages for my Apple Watch (WhatsApp has no app) so need it. does anyone know if they plan to introduce it?

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