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Stolen iPhone sending O2 Roaming Text how

A family member had iPhone stolen over a week ago. We got a replacement sim but with SAME number on a new phone. Crime was reported to police and also gave IMEI Number. 1 week later, a message appeared on mt family's new phone with message: Welcome t...

markembee by • Level 1: Joiner
  • 458 Views
  • 9 replies
  • 0 kudos

Lack of coverage in USA since 4 weeks

Since 4 weeks being in the USA I haven’t been able to receive or make calls to UK or anywhere else. I’ve bought bolt ons and I’m fully paid up with a monthly direct debit. This is a new experience. I’m unable to contact O2 by phone also!Is there a so...

Willwent2 by • Level 1: Joiner
  • 166 Views
  • 2 replies
  • 0 kudos

Even after auto renewal of tariff still everytime by end of the month it unnecessarily consumes amt

Even after auto renewal of tariff still everytime by end of the month it unnecessarily consumes the top up amount as balance & don’t activate the tariff plan.now also i topped it up with £10 it still utilised it as balance amount & asking me to recha...

Unable to log in. Forgot password

I have forgotten my password to log in to my Samsung galaxy tab a9 plus 5g Have been to a repair shop but they said it is impossible to fix

MR26 by • Level 1: Joiner
  • 119 Views
  • 1 replies
  • 0 kudos

No ID Calls blocked by O2

Suddenly all my No ID Calls from the NHS GP and hospitals have been blocked without any reason. Rebooted and switched airplane mode on and off but still the calls not even registering. Please advise.

Resolved! Content lock

Could I remove content lock

Set up Direct Debit

Recently mistakenly deleted my Direct Debit. Need to Setup again. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

EJR44 by • Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

my sim card not working

I insert the sim on my s23 ultra after 6 months .it's not working. There no network signal. Can you please check what is the problem In this sim or number. [Mod edit: Please do not share personal details as your posts are visible to the public. Thank...

bdweb07 by • Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Mobile number transfer

Hi I completed the transfer number at the start of the month with a pac code and it said it would be done by the 4th November and it’s still not gone across. Can you help with this?

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