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Resolved! Voice and Data issue with new Galaxy A26

I've recently changed my phone to an A26, it's constantly losing call and data connection. I've been with 02 for over 15 years (same address) and I've never had this problem before and don't have the same problem with my work provided handset (EE, sa...

Resolved! Voicemail pin number

Just returned to O2 for sim only monthly and have received a voicemail from “Network Provider” asking me to set a PIN number so I can access voicemail from any phone. Sounds like a scam but not sure. Don’t want to have the facility but can’t even del...

Resolved! No Esim delivery, unable to log in to myo2

I ordered an esim a week ago, supplied the code for transferring my old number & have had emails confirming everything infusing a porting date, but have yet to receive the QR code to add the esim to my phone.I have spent two days on the CS chat tryin...

Number being withheld

I recently moved over from an iPhone to a Google Pixel 9 Pro and ever since, whenever I call someone, my number is withheld. I have tried a different operator's SIM card in the phone and that number is not withheld. My phone app is set to "network de...

Resolved! Calling abroad

I cant make calls or text from USA

I'm trying to send my mobile number to a shipping company, but it wont send

I'm taking to send my mobile number to a shipping company, but it wont respond

Unanswered calls don't always go to voicemail.

If I am in a dead spot in the house, callers often get a recording says "your call cannot be connected at this time", or after dialling my number they get nothing at all. Sometimes it does actually go to voicemail and allow a message to be left. What...

Resolved! No 4G inside the house.

I have an iPhone 13 which works on 4G and 5G when I am away from the house in a different area. Inside I can get 3G in certain places within the building. Am I correct in assuming that when 3G is switched off, all I'll get will be voice calls and dat...

Cannot unbar phone number

I have called O2 call centre numerous times to get the bar on my phone number lifted. After reporting my phone missing on 21/3/25 to O2, I found the phone. I eventually got the bar on the device lifted (the IMEI bar). I have received a replacement SI...

Resolved! Galaxy Book4 Pro 360 5G or is it the book 4 edge??

HELP! the above model on sale at 02 is completely different to the blurb given and specs on the o2 website. I've contacted o2 directly but the person I spoke to has no idea what I mean and just said keep refreshing the website. the model specs is for...

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