Get tech support for your O2 issues

Full signal but very slow 4G speed

Hi,I have an Iphone 13 pro with 2 eSIM's, 1 of then is from o2, the other from a provider in Belgium that uses the EE network.When I'm working in central London and out of WiFi coverage I'm getting 6,5Mbps Down and 6,8Mbps UP. Which is reasonable but...

Porting issue

I took an O2 contract out a month ago and provided an EE pac code straight away. It’s been a month now and O2 still haven’t ported my number. I find that nobody is any help, and just says there’s a technical issue and will be resolved within 5 workin...

Imei block

Long story short I had an imei block put on my phone last Thursday. After resolving the issue of why the block was there I was told he block would be removed (this was Monday) it’s now Thursday and the block is still on my phone. I’ve phone cs everyd...

Locked out of phone I reset but it's not letting me use my Gmail account that I have

I forgot my pass code so I done a factory reset. Now it's still asking for pass code Or Gmail account I have tried my account but it's not accepting it can any one help please it's a samsung A53

Can't log on to MyO2 need PAC

I have this exact issue now. One of our mobiles is broken and I need a PAC code, but cant even login!!

Resolved! SIM card swap

Hi I’m getting calls saying me sim will be deactivated due to merger with Virgin media anyone getting these Or is it a scam

eSIM

I have a new phone but it won’t let me transfer in my eSIM and says it’s already active on my o2 app but there is no sim on my new phone

Samsung cloud

I backed up my phone on the samsung cloud but when I got my phone back from samsung after I sent it way it was a new device and the samsung cloud has lost my photos what can I do?

Wifi calling not working with iPhone and Toob

I have an iPhone 14, a Toob internet connection and a pay monthly O2 SIM-only contract. I previously used WiFi calling on Vodafone via Virgin Media before switching both providers and that worked fine, and I think it may sometimes have worked on the ...

Resolved! Call from O2

Received a call claiming to be from O2to say my sim will deactivate in 48 hrs They sent two emails which claimed to be from O2. They then asked me to log on

O2

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