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Not receiving OTP

I am trying to access the myo2 app and priority app. After inserting username and password it states I will receive 2 text messages to the phone with a 6 digit otp. I ask for text to be sent and nothing happens. I am not receiving the text so unable ...

Topps1104 by • Level 1: Joiner
  • 331 Views
  • 7 replies
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New handset

Hi. I have a new handset and have put my SIM in it. Yesterday, I had mobile data but today it is not working.

Black screen won’t restart IPhone 14

Hi my iPhone 14 screen is black & won’t restart. It went off suddenly yesterday. I managed to restart it but it went off again not long after. Charged it overnight but screen still black & no sign of it restarting. Any ideas? Thanks

TLD by • Level 1: Joiner
  • 85 Views
  • 1 replies
  • 0 kudos

Esim installation gone wrong!

OK, I changed my plan to a pay monthly sim only deal on the Internet, I was offered an esim which I accepted, as soon as I'd accepted the deal my original sim turned off! I went to install the esim but it needs to send a code to my phone which is not...

AnnieM1 by • Level 1: Joiner
  • 196 Views
  • 2 replies
  • 0 kudos

Livechat does not exist

Informed by O2 on their facebook page to select contact us and then select livechat.There is no livechat link on the webpage when using a computer. Extract from FB: "To contact us via live chat, you can follow these steps: -Visit the O2 website. -Nav...

Phone doesn't work on one specific number?

Hi all, For some time now my phone (OnePlus 6T) has stopped working properly when I call my parents' landline. It briefly rings, then just cuts off. No-one else has this problem (other mobiles can ring that number without issue, including on O2), and...

MoonSpook by • Level 1: Joiner
  • 299 Views
  • 6 replies
  • 0 kudos

Zz

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Jess03 by • Level 1: Joiner
  • 136 Views
  • 3 replies
  • 0 kudos

Visual voicemail

I’m trying to reinstate my visual voicemail,all I get when I open my phone and and go to voicemail is call voicemail on the screen I’ve just moved to a sim only contract.will this make a difference?any ideas how to resolve this?

Al01 by • Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos

Resolved! Smashed phone from car accident

Hi I had an accident in my car today and my phone was smashed. It called sos and automatically called my emergency contacts. anyway my phone is beyond repair absolutely knackered. Can I get a new one from 02

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