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Urgent Assistance Required: Ongoing Billing Issue After Switching Providers

I am reaching out as a final attempt to resolve a frustrating issue with my O2 account. I recently decided to switch providers and ensured in advance that my device balance was cleared. I even have a text message confirming this. However, I later dis...

Resolved! Trying to keep number, o2 says PAC expired despite me just getting new one.

In the past few days I have closed one contract to take out another better deal (still with o2). At the time of checkout I didn't see an option to just upgrade so I had to move my number over to a pay as you go (vodafone) sim I had spare while I canc...

Resolved! Sim

I have a new 02sim and phone and want to keep my old number and cancel old contract

Upgrade

I want to contact somebody regarding an upgrade

Resolved! I do not have an account and never have but you are taking money out my account

I do not have an account and never, have but you are taking money out my account, how is this possible your taking it by direct debit.

Resolved! I left O2 months ago but you keep billing me monthly

Hi,I left O2 months ago for EE but you keep billing me monthly.

No signal in France

I have an iPhone on an O2 monthly contract. I am in France on holiday at a destination I often visit. Previously I have had excellent all bars mobile phone coverage here. I can actually see the Orange telephone mast from the garden. However currently...

Resolved! Lost phone

Hi can you please block my phone with iemi number as I’ve lost my phone and Making a claim through 3rd party

Data roaming 4GB bolt on not working at all - mobile number***********

I bought a 4GB zone 1 data roaming bolt on (for mobile ***********) so I could get data in Australia while on holiday there. On my account, it shows I bought this on Monday 25th November - although on the account, for some reason it says it starts on...

Hello, I've been having problems with my internet access from my iphone.

Hello, I've been having problems with my internet access from my phone. I can't get through to any pages, and the email is not letting me get to any new emails that I may have. Can you help me at all, please? Jo x

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