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Forum Posts

Changing my tariff

I’m trying to download my e sim, the security code to access my o2 account goes to my phone which now says no service so the code is not coming through

Becky22 by Level 1: Joiner
  • 118 Views
  • 1 replies
  • 0 kudos

Not all calls received with new O2 SIM / Account

I recently started a contract and ported my old number this week. This seems to have worked in terms of signal and making outgoing calls, but some friends and relatives say they get call diverted message (which I haven't set up) or no ring tone whats...

Ian26 by Level 1: Joiner
  • 257 Views
  • 5 replies
  • 0 kudos

network issues and call drop out

Hi all,For as long as I can recall network coverage and signal has been excellent at my home address. Around a month ago myself and a whole load of neighbours on O2/GiffGaff started experiencing problems with persistent call dropout and loss of signa...

corky_73 by Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos

My number

Hi I can't use my number to access my account the number that comes up to send the text to isn't mine

Deadhead by Level 1: Joiner
  • 95 Views
  • 1 replies
  • 0 kudos

Digital sim card activation?

I've just received my new upgrade phone, but can't connect as I'm getting a message saying no sim card. I opted for a digital sim so don't physically have one, how do I activate the digital sim?

JillyT by Level 1: Joiner
  • 161 Views
  • 2 replies
  • 0 kudos

Log in problem

When I try to log in on the app I enter my email and password and it asks to verify by sending a code to my phone number. But the only phone number option is incorrect I have no idea who’s number it is

Am125 by Level 1: Joiner
  • 105 Views
  • 1 replies
  • 0 kudos

No network cannot place calls

Hello I haven’t had any network to dial out on my phone for 2 days can you see what the problem is please

Andrea6 by Level 1: Joiner
  • 130 Views
  • 2 replies
  • 0 kudos

I pad pro sim card

I have an I pad pro but I can’t use it without linking it to my phone how do I resolve this ????

Stevegee by Level 1: Joiner
  • 143 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi issues outside

Hi, I'm experiencing WiFi issues when I'm outside. As soon as I step over the threshold of my home all my messages, notifications of missed calls start flooding in. Can you advise? This has been happening for some time now but still nit resolved.

JM-W by Level 1: Joiner
  • 145 Views
  • 2 replies
  • 0 kudos