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Number disconnected without warning

My number was disconnected without warning. When I called customer services they told me the number was still active. I told them I’m getting a message saying “the number you have dialled has not been recognised” and there is no signal whatsoever on ...

No mobile data/signal for over a month

Hi I have not been able to make any calls/text or browse the internet without being connected to wifi since 25 January. I put my phone (S22 Ultra) on airplane mode for a flight and since then it won't find a signal or connect to a mobile network. I'v...

Cannot hear voice on a call but caller can hear me for 3 days now.

When answering a call I get cut off after about 30 secs-the caller can still hear me but I cannot hear the caller.All ok on What's App calls.

Disney plus link doesnt work

I was sent an email and the link doesnt work for the disney plus

Resolved! O2 Open Discount

Hi,Unable to receive the verification email to register company bonus. Followed the steps yesterday afternoon, requested verification email and still not received. Checked junk folder and email is correct.Should this of come through by now or does it...

Resolved! Travel Inclusive zone

I'm uk based and just arrived in New Zealand. My plan has Travel Inclusive Zone included but I didn't get the appropriate roaming message when I arrived here - text message I did receive implies I'll be charged so I'm reluctant to enable roaming, whi...

Refund

When am I getting my 02 refund in my bank they promised me

Resolved! PUK code

My phone is PUK locked. I can't log into MyO2 account as they still need to verify your phone by sending a code. (Isn't that a smart advice to log into your My02 account if your phone is locked?)Virtual assistant not helpful.Can't call customer servi...

Remove bolt ons

18 pound

Resolved! Increase SIM lock code chances?

I am down to 3 chances left on my SIM lock Code and getting jumpy, how can I increase please back up to the original 10 entry chances?

O2

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