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Resolved! Bolt on options not working

I am having trouble buying bolt-ons.In-app: I can only select the 100mb bolt on. It costs £5.50.In-website: I can only select the 100mb bolt on. It costs £5.50.On the automated phone service: I can only select the 100mb bolt on. It costs £3. But when...

Resolved! Buying a bolt on

I’m trying to buy a 500MB Bolt on but both the app and website will not let me buy more than 100MB. The + button doesn’t work. This is only since the latest update three weeks ago

Resolved! Signal useless where I live but under contract

Bought an iPhone 16 pro max 3 months ago, network has only only 3G from day one at my home post code, I’m struggling to get texts or go online inside and outside my house unless I use my home WiFi, I did do a coverage check before I went with o2 whic...

Resolved! No mast working

no mast working propperly for 7 weeks now, can I end my pay monthly contract without ETC? Also why is it taking 7 weeks to fix, its a joke

Dynamic DNS to a router with PAYG SIM

This may have been asked before, but that was several years ago. Maybe there is some new information on the subject......... I want to set up a router at a remote location for my home automation. The only external internet connection with the router ...

Resolved! Convert sim to esim

Had a android phone with 2 sim spaces new iPhone has 1 sim space and an esim how do I get my SIM card to work as an esim

Resolved! eSIM call divert issue/concern

I have been with O2 for years and recently took out a new sim deal with the option of having a eSIM, I chose the eSIM, I use an iPhone and have upgraded to a new iPhone model.I started noticing a problem with the number of times my phone rings before...

Esim not working no mobile data settings showing on phone

I bought an esim to usd abroad and there is no mobile data settings or roaming settings on phone

ESIM - why do I now have two ‘lines’?

I’ve just installed a new esim and I now have two lines and two sims showing my primary ‘line’ shows my mobile number but I can’t use it to make any calls or get mobile data. I can only receive and make calls and get mobile data using the ‘travel’ si...

No mobile Internet in Malaysia

I have turned on data roaming and tried both auto and manual network selections but it still says that I am out of data from MAXIS, who is the network provider. Even if accept them as ok, I still get a network error. Is there something I need to do s...

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