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AlexanderMTTH
Level 5: Ponderer
since ‎30-11-2021
‎30-03-2024

User Statistics

  • 76 Posts
  • 1 Solutions
  • 103 Kudos Given
  • 25 Kudos Received

User Activity

I keep recieved the same SMS over and over

08-05-2023
Good morning allFor a few weeks, my SMSs have been duplicated and replicated quite a few times. I keep receiving the same SMS many times - the most was 29 times. These happened with most, if not all, of the numbers, which stopped at one point without...

Thank you to Customer Services

14-07-2022
Dear readers I had spoken to a very nice person called Aziza on the phone yesterday regarding my call waiting function that is problematic for two months now. I have raised two complaints in the past for it, spoke to 3-4 colleagues of her over the ph...

The minutes included in my contract

05-06-2022
Hey all, I hope you enjoyed the long weekend. I've got a new contract and I'm most confused with the wording of an e-mail that explains what I have included in my contract. Please have a read and let me know what you think: Unlimited minutes to stand...

How to check is the Direct Debit is active and will collect my payment?

17-01-2022
Hello, I've changed the payment date on my bill, which lead to the generation of two bills this month.I can see the deadline of the payment, but I can't figure for the life of me if both will be taken out via Direct Debit or I need to pay one or both...

Change payment date

14-12-2021
Hey Is there a way to change the payment date without getting in touch with Customer Service? It seems the waiting times are impossibly long and the webchat on the app doesn't seem to work since yesterday morning - stating the web agents (or somethin...
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