cancel
Showing results for 
Search instead for 
Did you mean: 

Change payment date

AlexanderMTTH
Level 3: Thinker
  • 32 Posts
  • 4 Topics
  • 0 Solutions
Registered:

Hey 

 

Is there a way to change the payment date without getting in touch with Customer Service? 

It seems the waiting times are impossibly long and the webchat on the app doesn't seem to work since yesterday morning - stating the web agents (or something similar) are not available.

d690ea19-5734-441f-8e00-96d91fa5d088.jpg

 

 

Thanks and regards,
Alexander
Message 1 of 2
154 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 111825 Posts
  • 800 Topics
  • 6576 Solutions
Registered:

@AlexanderMTTH 

No sorry, you have to contact customer services

Give O2 a call on 202  or 0344 809 0202 (or use the specific Payment management number - 0800 902 0217 )

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
148 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 111825 Posts
  • 800 Topics
  • 6576 Solutions
Registered:

@AlexanderMTTH 

No sorry, you have to contact customer services

Give O2 a call on 202  or 0344 809 0202 (or use the specific Payment management number - 0800 902 0217 )

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
149 Views