on 17-01-2022 10:51
Hello,
I've changed the payment date on my bill, which lead to the generation of two bills this month.
I can see the deadline of the payment, but I can't figure for the life of me if both will be taken out via Direct Debit or I need to pay one or both manually. My Bank has the DD setup, but that doesn't prove much, does it?
Thank you, A.
Solved! Go to Solution.
on 17-01-2022 11:16
If you have an active DD it will be used.
Also, when you get your bill notification, it will say "we will take payment on ....." this confirms the system recognises the DD.
on 17-01-2022 11:16
If you have an active DD it will be used.
Also, when you get your bill notification, it will say "we will take payment on ....." this confirms the system recognises the DD.
17-01-2022 12:22 - edited 17-01-2022 12:30
17-01-2022 12:22 - edited 17-01-2022 12:30
@MI5 wrote:If you have an active DD it will be used.
Also, when you get your bill notification, it will say "we will take payment on ....." this confirms the system recognises the DD.
Thank you @MI5, this really helps. I was sure how the system worked, but "taking payment on" makes sense.
on 17-01-2022 12:25
on 17-01-2022 12:25
You're welcome mate