Level 1: Joiner
since ‎24-07-2013

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I have an iPhone (about 3 years old) and all of a sudden, I am being asked for an airtime pin number to use my phone when I am out and about. I have never seen this before and wondered if anyone else has experienced this.
I'm recycling my old iPhone 6 back to O2. I have been told to remove pin locks/account locks and back up my content and factory reset the device. I have no idea how to do any of these things and despite searching on the O2 website, I can't find anyth...