@sasha007
You've not given us enough info to diagnose the issue but contact details for O2 are here Guide: How to find help & contact O2
You can message on social media, use chat in the MyO2 app or go in store to get things checked out too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
