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How to edit my address

On step 1/5 checkout to buy a sim only contract. But I need to change the address I originally put yesterday when I was checking out. However, it remembers my details from yesterday and only lets me confirm and continue, there is no way of changing i...

Im123 by • Level 1: Joiner
  • 180 Views
  • 1 replies
  • 0 kudos

esim

hi i have lost my phone abroad and want to buy a new esim compatable phone i cannot login to my o2 but could call customer services. i want to know if o2 can give me an esim with a romanian bought phone. thank you so much

cj11 by • Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

Reference code 14 on Apple Watch

Hi, I’m getting a reference code 14 on my Apple Watch & unfortunately customer services have been unable to help me any advice would be appreciated?

Bill support

My bill is showing over £70 I was told that it would be about £42 a month I wouldn't have took this out if I had known this and I only received the bill by text today now it's too late to cancel I am retired and cannot afford this so will need to ret...

Resolved! Bill

I cant find my bill

SMS failing to send to 7726

I am trying to forward a phishing text to 7726 on my Pixel 7a but it fails to send saying:Message not sent: service not activated on networkI am completely confused by this. Yesterday I sent (rather than forwarded) another message to the same number ...

NickJH by • Level 1: Joiner
  • 348 Views
  • 2 replies
  • 0 kudos

spend cap

i need advice re spend cap as i don't understand it. i go abroad soon and need my phone, do i need to alter spend cap

Auders by • Level 1: Joiner
  • 246 Views
  • 2 replies
  • 0 kudos

Not able to send SMS

I ported my SIM from Vodafone to O2 many years ago, and have not had any issues sending text messages. Earlier this year, I got a Samsung A14 phone, Android version 14, and I am unable to send any texts. I gather it has something to do with the fact ...

ADB57 by • Level 2: Apprentice
  • 380 Views
  • 2 replies
  • 0 kudos

Pixel 5 WiFi calling

I have an unlocked Pixel 5a which has WiFi calling on Vodafone. Changed to O2 and it has gone. I have very little mobile converage and don't really want to go back to Vodafone, but...

DLM1 by • Level 1: Joiner
  • 165 Views
  • 1 replies
  • 0 kudos
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