Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
We got a new SIM card for my daughter and looked to port her old number over to her new SIM from plus net.I ported it over but used the wrong SIM and used my SIM. I now have my daughter's number!I have spent two weeks on the phone to O2 customer serv...
After O2 cancelled the wrong watch on my account (!), I am unable to setup my watch again. See error below. I have been on with support who took my watch serial number (?) and reset it then told me to try 24 hours later. I still get the issue. This h...
Hi, I have never posted before but this is my last resort. I recently got a new cellular Apple watch series 9 from Apple. It works perfectly except for the data. I set the plan up up on the first day I got it, chose the plan, got messaged the contrac...
Hi I live in sy43pq and for 1 month or more I had h+h or E for my signal.is a tower down or something
£15 was taken for my rolling plan on the 28th January and not activated. I’ve had to top up again today on the 3rd February and no sign of a refund and no luck getting hold of customer support with all options diverting you to the top up line. Also m...
One of the masts that serves Buxton, Derbyshire was vandalised before Christmas. O2 have not even started the repair work even though they have admitted that the damage is affecting multiple masts in the area. We are a town of 25,000 people with awfu...
Hi I'm unable to make or receive calls in my house me and my wife are having the same problem and we are both on O2
On 24th December I reported a phone containing an O2 SIM to have been stolen. There was confusion about which device the SIM was in and the O2 customer services operator at first requested an IMEI block of the incorrect device but whilst still on the...
Hi, My contract was with VIrgina Media and it was transferred to O2 recently and I had no problem in the UK. Now I am travelling outside UK and Europe and even I added bolt-on and roaming services and turned on my data I cannot pull any O2 signal. I ...
I have been taking 40 minute selfie videos for the purposes of a piano exam. The examiners impose a limit of 2GBytes on the file size than can be uploaded.Initially I found the file size to be just over 1Gig, but each time I take a new video the file...
