I can't get a signal I have checked the Network area and there seems to be no issues. I can use wi-fi at home but have been in London all day and unable to use the internet. I have an eSIM on the phone and I'm wondering if it's stopped working for so...
Hi I would like to report an issue with sending international SMS to the Irish network EIR. My dad lives in Ireland and does not use WhatsApp, and he sends me SMS text messages which i can receive fine. However when i send him a SMS back he doesn’t r...
Reported no data 2 weeks ago, been sent new sim, didn't work called 5 times issue has apparently been escalated keep getting promised a call back every time and no calls! initially told have 5 days to fix and given ticket reference, nothing. Told esc...
Is it possible to run 2 numbers from the same phone e.g Dual sim - one for business (eSim) and one for personal on iPhone (sim)? Tried last week to speak to sales about this but failed miserably and was referred back to virtual assistant
I'm probably wasting my time but since it's impossible to speak with or message anybody at O2 these days, this seems like the only place to vent my frustration. I've been with O2 since about 2001 and the coverage has, until now, been very good at my ...
Hi,I am sick and tired of trying to contact o2 about the shocking coverage. poor signal, no signal, phone says 5G, 4g or whatever but the phone doesn’t do anything, calls fail, cannot use internet. I’m missing vital communications for my job and o2 a...
For the last 9 months plus (which has been reported to O2 many times now) the signal on our O2 phones is terrible. We have 4 phones in total and if we go into Burnley they just keep saying it's a mast issue. Well it can't be because wherever we go th...
I don't seem to be seeing Wifi Calling recently. How can you force Wifi Calling on an iPhone 12 ? I confirmed that it is switched on from O2's end andit is also switched on, on my iPhone.
Just received this text message, its from UK no number claiming to be from o2, it says my payment is overdue, the payment has been paid by DD a couple of days ago, the account number is wrong but the amount is correct.
Always been an 02 customer and just upgraded to Samsung A35. Used to get verification codes via texts and bank notifications but since switching to a new phone they aren't coming through. I have checked the usual and still not coming through. Please ...
