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Forum Posts

Resolved! Request: Public IP APN (O2 Details)

Hi O2 community, I recently bought an O2 sim card to use as my main internet and asked the sales staff member if O2 use public IP addresses for mobile data. (I was asking so that I can game on xbox or even work from home on my work’s secure network.)...

Comben by Level 6: Acolyte
  • 8137 Views
  • 17 replies
  • 0 kudos

Resolved! Pixel 3a: no WiFi 4G calling option

Hi,I'm using a Pixel 3a and I recently switched to O2 from Three and have been having no end of problems. I never seem to have signal at home or work so I've been missing calls and texts. I always have the empty signal bar with the exclamation mark t...

CFro by Level 1: Joiner
  • 2203 Views
  • 6 replies
  • 0 kudos

Resolved! Cannot view bill

Although signed in cannot view my bill - sats contact customer service 

Fraser by Level 1: Joiner
  • 536 Views
  • 1 replies
  • 0 kudos

Resolved! Replacement eSIM

Hi all, I have a really strange problem.. I completed a 5G eSIM swap yesterday, when I was completing it I got an error message which told me to try again later or call 202. Called O2 and they were having some system issues so left it for a bit and t...

garetc by Level 8: Talented
  • 3645 Views
  • 9 replies
  • 0 kudos

Resolved! Gave PAC when I ordered SIM online, will they automatically port when I activate the SIM?

Ordered it nearly a week ago, activated it (or put it into the phone) today. I've been given a temporary number but do I have to do anything if I want my old number? I've already given the PAC (from another provider) to them when ordering the sim.

Jigsawe24 by Level 1: Joiner
  • 4741 Views
  • 10 replies
  • 0 kudos

Apple Watch + cellular

Help, I’ve just bought iphone14 pro max & Apple Watch+cellular, HOW do I connect the watch to phone/contract in order for meto use watch to make calls etc and leave phone at home?

CF71 by Level 1: Joiner
  • 668 Views
  • 2 replies
  • 0 kudos

Resolved! No O2 signal

I have no O2 signal on my phone.My data on my phone states that there is 9,50 GB left. But ont the O2 website it states that I have 73.58 left. Rather confusing. But I still have no signal on my phone

Mikehamp by Level 1: Joiner
  • 561 Views
  • 3 replies
  • 0 kudos

Resolved! Sign in

I'm trying to sign into my 02 account and it's telling me to contact yourself

Sheny by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos