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Forum Posts

Resolved! Terrible data coverage

There has been terrible data coverage in the G82 and G83 area since the beginning of my contract 18 months ago. Can’t wait to be done with O2.

Resolved! App not working

Trying to access my account via the myo2 app and it is telling me it’s not available to me ? What is this all about

Stefan3 by Level 1: Joiner
  • 521 Views
  • 1 replies
  • 0 kudos

Resolved! Fraudulent order

I’ve just received an email confirming an order for a new phone that I haven’t ordered and have now lost all coverage on my existing phone. I upgraded my phone last week and that order is on my account as completed - this is a new order. I can’t spea...

MrsH2 by Level 1: Joiner
  • 2061 Views
  • 8 replies
  • 0 kudos

Resolved! Battery

Charge my I phone up battery only last about half hour max where best place to go to get new battery?

Taxman by Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos

My data bolt on did not arrive

I used my girlfriends phone as a hotspot so I could log in to my O2 account and but a data bolt in but when I bought the add on (using my account details) the data bolt on was sent to her phone (she got the confirmation text). When I looked at the sc...

Resolved! otp codes

i am having trouble receiving one time passcodessometimes dont come until following dayhelp please

maggie19 by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! No service for a week

They’re saying there’s a mast down in the area but no one else I know in the area signal has gone. I can’t use 3/4/5G or send/receive texts/calls now for a week. So currently 1/4 of a monthly bill I can’t even use what I’ve paid for with no updates e...

MattWilko by Level 1: Joiner
  • 844 Views
  • 3 replies
  • 0 kudos

Resolved! Using data in Europe

Hi, last year I went to Portugal on holiday and was unable to use any data from the moment i arrived. I had plenty of data saved up so it wasn't a case of not having enough. I kept receiving texts while in the country saying I could use my phone in t...