Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
After Having this Issue Since getting my Apple Watch I came here for help ! One Customer said he had been to the o2 Shop and they had Disabled the 5G Bolt on. CEddie then this Morning said he had Googled turning off 5G On the Phone itself. So Hey Pre...
Hi my data isn’t working abroad such as my safari WhatsApp or any internet features? Can you make it work please. Thanks
HiI recently purchased a new Apple Watch via O2 and now can’t make calls from either my phone or my watch. I can receive calls but the numbers from my contacts are coming up as unknown. Any ideas on how this can be fixed? Thanks
I constantly get call failed on my phone, after reading online it says it could be a scratched SIM card which I looked at and can see it is scratched so I was hoping if someone could me in getting a new sim but keeping my current number? Thank you
New Customer Here: Having googled this Issue I have Tried everything I have seen online Still to No Avail ! The very 1st Verification I used came through fine (Microsoft) Then Tried Gmail/PayPal/NHS App and None are coming through - Using an iPhone 1...
I have been unable to send messages or make calls I have tried a replacement simwhich made no difference. Network not registered. This has been 3 days technical support not called back.
Hello,I have Pixel 6 - have both a physical O2 sim and an O2 esim. Last night my O2 esim stopped working but my physical sim still works. There is no signal on my O2 esim. When I try to "Choose Network" it says "Disconnected" and doesn't provide a li...
I cannot make calls on my iPhone, it shows “call failed” when trying to make a call. I can send and receive text and imessage, browse the internet perfectly fine. When any one calls me their number comes through as “unknown”. Anyone know of a fix for...
How can I un bar my sim
I'm getting a message saying I can't access my SIM card and I need a PUK code. This has randomly started. Please help me - how do I get a PUK and why has it suddenly started asking for this?
