Solved: WONT LET ME LOG INTO MY ACCOUNT

SarahJ91 · ‎02-04-2023

It won’t let me log onto my account… it keeps saying “Something Went Wrong”

I also want to lower our bill, I would like to change from 100GB to 20GB and also cancel the International roaming as I don’t need it this year!

Thank you

MI5 · ‎02-04-2023

@SarahJ91

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-04-2023

@SarahJ91

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

WONT LET ME LOG INTO MY ACCOUNT

Text received re 4G

Unable to add Apple watch to my mobile plan

Changing my internet provider

I cannot seem to add a data bolt on to my account

Unable to add more than 100mb bolt on