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Forum Posts

Resolved! Faulty phone

Hello My phone is faulty and keeps turning off and sometimes stays off for along period of time I have tried a few things such a deleting apps and full factory resetSo I need it replaced or fixed Thanks jamie lee

Resolved! Esim swap

I’ve just purchased a new iphone and tried to transfer esim but had a message on iPhone dosen’t support this and to contact them I phone o2 and it was as if I was the first person to ask this question, they first wanted to disconnect my current sim a...

Mark456 by Level 1: Joiner
  • 8111 Views
  • 6 replies
  • 0 kudos

Loss of signal strength

Signal strength and response speed drops dramatically at around 18:00 every weekday. Subsequently, devices (SKY GLASS - TV streaming) are pausing mid-stream and we are getting frustrated as this happens every single evening

Resolved! Gifts

I selected amazon prime as the gift on my new account it is not working 

Donbuz by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Problems receiving text messages

Hi all,My phone (an Oppo Find X3 Pro) recently upgraded to Android 12 and all (asides from an irritating Bluetooth issue) was fine, but today it done a smaller update and ever since then, I've not been able to receive SMS messages. I've done some dig...

Resolved! Apple Watch series 8

I have just received a new Apple Watch series 8 and won’t turn on and won’t charge tried all the tips and still dead any sugestions

Hird by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Fail payment

I paid with the card and came out a mistake, but the money was written off. Also tried with the second and there was a mistake, but the money was written off. What to do?

Islam by Level 1: Joiner
  • 577 Views
  • 3 replies
  • 0 kudos

Resolved! O2Recycle

Hi All, Anyone used an enhanced recycle and able to shed light on this? I am trying to put through my recycle online for the enhanced £250 for Fold 4. When I enter the Connection Ref from the receipt like the guy in store said it tells me its invalid...

Pictures

My new phone won't send pictures,contacted support,they removed a spend cap on my account and said it will now work but still not.

Jay957 by Level 1: Joiner
  • 462 Views
  • 2 replies
  • 0 kudos

SMS Delivery - I don't get SMS, then I do, many many times...

Hey, Moto edge20 lite, uptodate and running android 12Chat features turned on.... So, someone send me a text I might get it,or I might not... and then if i do , it will be repeated, and repeated and repeated. Could be a friend or worse style a 2fa fo...

Steveduk by Level 1: Joiner
  • 1342 Views
  • 8 replies
  • 0 kudos