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Resolved! 1 account, 4 sims, how do I port different numbers to each sim?

I have just set up an account with O2 on which I have 4 separate SIMs for my family. I have PAC codes for each of our old SIMs so that I can port the numbers to the new SIMs. Using the O2 app I have been able to enter the PAC code for the first SIM, ...

davej50 by • Level 1: Joiner
  • 255 Views
  • 2 replies
  • 0 kudos

Phone Signal

Hi, I have been struggling with my signal now for over 2 weeks. I have checked the signal scanner and there are no known issues in my area. I had friends around at the weekend and no had a signal whilst at my house. Is it a mast problem of my home? W...

jessieLou by • Level 1: Joiner
  • 258 Views
  • 1 replies
  • 0 kudos

Resolved! Convert to e-sim, no QR code and original SIM de-activated

Placed order on 4/11 to convert to e-sim, was told QR code will be posted, nothing a week later. Followed conversations to activate new sim via online account, but it sends a code to my phone number, which O2 de-activated on the day I placed the orde...

MarkyD97 by • Level 1: Joiner
  • 603 Views
  • 3 replies
  • 0 kudos

Resolved! esim

Hi, I was on a call with o2 last night and i was supposed to receiive my esim. Ive still not received it yet. Can you help?

Order

Hi I’ve placed my order for the iPad 10th gen but I have not recieved a confirmation yet through email.

Mbot24 by • Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

Phone has not arrived

My phone has not been delivered. it was due to be delivered last friday, it has still not arrived.

JayMccrum by • Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

eSim

How do I do a sim swap!! I have moved from moto to google pixel via the out the box experience and transferred apps but now asking to get in touch regarding the esim.. I have no phone services now!

SteThe by • Level 1: Joiner
  • 552 Views
  • 6 replies
  • 0 kudos

Legacy migration

My phone was on legacy, i was told that i had to change account to 360, this was done in July, my original number has never been return, i have rang 02 numerous times, even have a ticket number, I have been promised my old number back on every call i...

philyym by • Level 1: Joiner
  • 158 Views
  • 1 replies
  • 0 kudos

Calls received

how far back can you tell me time when I received a call I’m looking to see when a number phoned me on the afternoon of 3/2/2023

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