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Forum Posts

Block numbers

HiI keep receiving a recorded Chinese msg 3 times a day. I block the 07 number but each day they call with a different 07 number. I ve blocked over 50 numbers. Is there a way to find the original number and block them. I do not speak Chinese and cann...

Roaming

My phone isn’t working abroad, and it should. Roaming is on. What’s wrong?

Josey140 by Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

Sim Swap

Hello,I have been contacted about a sim swap as current sim will not be supported in the future.will my existing phone number transfer to the new sim?I am on pay as you go, will my credit balance be transferred to the new sim?

Paul-A- by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Recent customer. Transferred to ID. People on o2 and carrier neworks can not contact me anymore.

Hi, I am having a nightmare. I transferred to ID from o2. The transfer seemingly went well but then people who are on o2 and all their virtual network operators (GiffGaff, Tesco and Sky) can not contact me. It says the number does not exist. Everyone...

Last by Level 1: Joiner
  • 479 Views
  • 7 replies
  • 0 kudos

No internet

Hello,I keep having network issues in a particular area. The network never works even if I have more than two bar in the signal. When I am on the area and check the network coverage it says I have no network and to report the issue. Which I have done...

b0ra by Level 1: Joiner
  • 358 Views
  • 5 replies
  • 0 kudos

iPhone transfer struggles

I’ve just switched from IPhone 13 to a 15 pro. Had issues from the start with the delay in transferring everything over (no number change or anything - just the apps and data etc). Now I’ve gone to log in to Facebook and Instagram and it is coming up...

Sal81 by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

I cannot enter my o2

I cannot get into my my O2 account. A message comes up saying you sent me a text verification but you are not sending anything because I have tried thirds 3 separate times and have received nothing. I want access to my latest billPleaser advise

Dion1 by Level 1: Joiner
  • 179 Views
  • 1 replies
  • 0 kudos