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Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 3 replies
  • 2 kudos

Query payment this month

I have a payment added onto this months bill of £12.99. I don’t know what this is, I haven’t bought anything. When I searched it says it was Microsoft store?

Resolved! Moving my number from O2 to O2

Hi, I have found a better O2 deal available through a price comparison website then what O2 is offering (currently out of contract). I was wondering if I would be able to move my current number on my old O2 sim to a new O2 account?

Odd data behaviour, any suggestions welcomed

Good morning folks! First things first - I'm putting this in tech support to cast a wide net. It could be a SIM issue, it could be a phone issue, any suggestions will be attempted and reported back on. Phone model - Pixel 6Using an O2 sim, and it's a...

dinnydorf by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Travelling to the US

Hi All I'm travelling to the US on Thursday. I'm on a monthly tariff. I wanted to first buy the £6 bolt on and then thought I'll buy just data as the US is in Zone 1. However, I am unable to buy any of those and can only buy Zone 3. I was on My O2 an...

SirWB by Level 1: Joiner
  • 2 replies
  • 0 kudos

My Account

Hi, I can’t log into Myo2 account. It keeps saying Oups something went wrong, you may not have access, I’ve been using this service for years. Any ideas what’s going wrong?

5Am by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Call log

I transferred from Virgin to O2 last May. I recently had cause to check back through my call log for an incoming call and was surprised to find a huge gap from last May to the end of January this year. Do O2 limit the length of the call history on my...

37eeyore by Level 1: Joiner
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Resolved! Waiting to move my number

Hi,I recently moved to o2 , over a week ago abd opted to keep my old number. My pac was rejected online. Went to o2 support who logged the problem. Days later still no resolution and no contact from o2. What now? Still paying my okd provider nearly 2...

Siob by Level 1: Joiner
  • 1 replies
  • 0 kudos

New sim swap not working

I got my sim swapped in store last week. I was told it would begin working within 24hours. I got the confirmation message instantly. It has almost been a week and it is not worked. I have no signal at all. I am paying for a sim that doesn't work at a...