Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi I have a phone that I want to recycle but the online tool doesnt seem to work. It takes me to the q&a section but no questions are displayed. Can I kindly make my recycle order via tech support? thank youivana
I have a Nighthawk M5 router. I did a factory reset that wiped out all the APN listings for UK carriers. I have a data only SIM monthly contract with O2.Is there a definitive APN setting for this device?Currently I'm using the same setting as on my i...
I live in the UK. Before leaving for HK, I tried to enable roaming by texting "TRAVEL" to 23336. When that didn't work, I spoke to someone from O2 support to enable the £6 per day roaming. I got a text message confirmation that this has been successf...
My phone was stolen so called O2 (from friends device) and they placed bars on sim and handset. Got new phone and new SIM but with old number. Got sim activated in o2 store. They told me to ring o2 to get bars lifted. When I called O2 they said the p...
Recieved this text Can anyone confirm it’s from O2? If so, what does it mean? Thanks
I have rung the O2 UK helpline several times regarding this issue. Each time (after several long waits on hold) I am told it has been escalated as a priority and someone will ring me back. Nobody rings me back. What are my options now? I assume try t...
I upgraded my phone on the 25th January 2024 with anew sim card, I have had 4 since, all the bars have been lifted, as I had my old phone stolen on holiday. Since then I've rung up and emailed. There is a ticket on going, but I have not been able to ...
So I ordered the new iPhone 15 on Thursday night. And I’m still waiting on credit application it has been nearly 48 hours and still haven’t got back to me Nor can I find my order anywhere and I also can’t get into MYO2 App. Please Help
I have setup a direct debit to pay off the debt owed to 02, how do I unblock my phone?
I requested for my old number to be swapped over and I’ve still not heard nothing and it was 3 days ago now
