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Resolved! Apple Watch Series 10 - unable to connect Cellular

I am beyond frustrated. I bought an Apple Watch from Apple in mid November and have been trying to activate the cellular function since then. At first it simply scrolled and said network activating. After a month… I called the call centre. They could...

Resolved! Using phone whilst abroad to call uk

I am temporarily abroad and need to contact U.K. landlines regularly. Which plan do I need

Resolved! Suddenly No signal

I’ve moved to a new place two weeks ago and signal has been great. However on Monday 27/01/25 lunchtime my signal at home just suddenly disappeared and all I get is the satellite signal now while I’m home. If I leave the village then my signal return...

Resolved! Code 08 Issue

Hi there, I recently upgraded toa new Iphone 16 and it prompted me tolink up my existing Apple Watch. During the process, it asked me toactivate the mobile data element but I get the dreaded message quoting ‘code 08’. I have had lengthy but ultimatel...

Phone not receiving texts or calls

Data not working

I have paid off all of my O2 bills within the past 3 days. My data hasn’t been working at all. I’ve tried resetting the mobile data network settings, turning my phone on and off and still no luck. I’ve tried fiddling around with my data settings and ...

Resolved! New sim no internet

I reported my phone stolen 3 days ago and since then I received a new SIM card for my new phone and did sim swap. But I have no internet connection without Wi-Fi. I visited the shop 4 times and called customer service 5 times trying to get this sorte...

Resolved! No network

It appears there are no phone networks in the SO42 area but your signal checker says all is well. Reporting the issue is nearly impossible so please check the signal in this area and fix the issues.

I used express checkout to purchase something and the order isn’t showing up

I was trying to purchase a pay monthly sim + phone and i used express checkout. I payed via paypal and £30 was taken out of my bank account. It then took me to another site and the screen is blank. I haven’t had any email confirmation and the purchas...

Switch up disappeared on my account

Hi,I took out a contract in October last year with the plus plan with switch up. I have waited 90 days, gone into store to switch up; they said they won’t accept the phone, didn’t give a reason and were just really rude, went to another store that we...

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