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Forum Posts

Phone slow

My phone is VERY slow. I have only had it a month and I have updated my IOS. Every time I use google it takes a very long time and I’m constantly having to solve puzzles for security. I had no issue with my lady phone

i cannot log into my account due to an error

I have transferred my number over via a pac code from another provider. I waited a week and then my old provider informed my they were shutting my account down and the number is being transfered. I did not get any notification or email from o2 and th...

njbain91 by Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos

Resolved! Retrieve voice mails

Can u send me information on how i can retrieve my voicemail left by people within past month (REMOVED) i accidentally deleted it

can't sign in

Tried several times both Safari and Chrome to sign in. Each time I enter the 6 digit code you sent, nothing happens and the page remains open although I click Continue or Enter every time. So I"m not able to sign in to my account.

gbr2004uk by Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

Calls dropping and silence from incoming and outgoing

I have been in contact with Apple who ran a diagnostic test on my iPhone. Calls are dropping out and sometimes there is just silence. Also when I receive calls they can hear me but I can’t hear them. I have reset all settings but nothing works.

Paul74 by Level 1: Joiner
  • 180 Views
  • 1 replies
  • 0 kudos

Resolved! Money

30 pounds was taken out of my account even though I didnt actually buy the phone

Jayden7 by Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Apple iMessage Phone number

So I have just moved to O2, I cannot find anyway to message o2 support on the web but that's a conversation for another day.My sim is active but the iphone will not allow me to add my phone number to message or facetime it just errors, so it is insis...

Woofdoggy by Level 1: Joiner
  • 335 Views
  • 5 replies
  • 0 kudos

Can't receive calls or texts even after new SIM

Im at my wits end here, i recently found out on monday last week that my number is coming up as unknown to people trying to call me (I do have data and can make outgoing calls/texts to anyone fine though). It could have been happening for awhile prio...

Cstn by Level 1: Joiner
  • 938 Views
  • 8 replies
  • 0 kudos

Resolved! eSIM

I received my new phone and I’m unable to install my eSIM. There was no QR code to activate and when I was transferring everything over from my old phone no message appeared to activate it. I'm unable to use my phone without WiFi now, can anyone help...

Shauna98 by Level 1: Joiner
  • 179 Views
  • 1 replies
  • 0 kudos