Solved: Incorrect number in iMessage after porting

Steve_72 · ‎28-10-2023

Since porting over my old number works fine but in my iPhone settings (13 pro) it shows my number as the temporary number I got when moving across. It also shows wrong number in iMessage. Neither will let me change as it reverts straight back. Any help would be much appreciated. Thanks

MI5 · ‎28-10-2023

@Steve_72

Resetting your network settings will usually fix this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-10-2023

@Steve_72

Resetting your network settings will usually fix this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Steve_72 · ‎28-10-2023

Thank you for your help. Worked perfectly 👍

MI5 · ‎28-10-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Grant5 · ‎04-10-2024

I had to 'Reset All Settings' not just network.

MI5 · ‎04-10-2024

Not usually required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Worm3rd · ‎16-12-2024

How do I do this? I’m having the exact same issue

MI5 · ‎16-12-2024

@Worm3rd

Settings >Aps >Phone >My number.

Try editing and saving there first.

If not, Settings >Mobile service > Mobile data network >Reset settings

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Worm3rd · ‎16-12-2024

Manual edit worked. Ty

MI5 · ‎16-12-2024

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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