cancel
Showing results for 
Search instead for 
Did you mean: 

Lost phone - request for phone to be tracked

TeaTwoSugars
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there,

 

I was recently involved in an incident which resulted in me losing my phone. The phone was running out of battery and subsequently died. Due to the nature of it, I had to quickly get a replacement phone and SIM. 

 

For obvious reasons I'd love to get the original phone back. Is there anyway in which 02 can assist in tracking the phone/number up to a certain point to maybe pin point the location? 

 

Message 1 of 2
32 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151649 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@TeaTwoSugars 

Try yourself.

How to in guide Guide: Lost or Stolen O2 Device? - How to Report it 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
26 Views