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Forum Posts

Data Bolt On

The only data bolt-on currently available when I login to my 02 account is an 8G for £22. Can you advise why the cheaper bolt-on options are no longer available as they are still advertised under the bolt-on terms and conditions? I am looking to purc...

Loreast by Level 1: Joiner
  • 206 Views
  • 2 replies
  • 0 kudos

Booster Box

Our booster box not working, It is seriously affecting our business, we desperately need a new one etc

Resolved! Message about deactivation/change

Please can someone advise about a text I have received that doesn’t make sense to me. I haven’t changed or cancelled anything?The text is as follows:Just confirming your order has gone through - thanks. Your order number is NC79006232, and you can ch...

Kattieb by Level 1: Joiner
  • 1427 Views
  • 1 replies
  • 0 kudos

ESim activation after number porting

the sim card I had with my previous provider has been cancelled, and I didn't activate my esim before the porting, so now I cannot log in to my O2 account because the account is tied to the phone number that has been deactivated. I need to request a ...

Can’t activate esim

Hi. I cannot see an option in settings to activate eSIM, therefore the QR code isn’t working when I scan it. Tariff changed yesterday.

Kieran78 by Level 1: Joiner
  • 977 Views
  • 4 replies
  • 0 kudos

not receiving calls

not receiving calls, when people call it say they have dialled an incorrect number

SarahH43 by Level 1: Joiner
  • 142 Views
  • 1 replies
  • 0 kudos

Sorry can’t connect abroad

My data roaming is on and data is working ok but when I try to make a call it says “sorry your call cannot be connected” any ideas?

StevieMcG by Level 1: Joiner
  • 486 Views
  • 7 replies
  • 0 kudos

Deactivation bundle

Hi, I've just received a text thanking me for my order....of a deactivation bundle for 49.99...to whichni haven't arranged...can u advise??

Zara4 by Level 1: Joiner
  • 141 Views
  • 1 replies
  • 0 kudos