Get tech support for your O2 issues

Self-serve/O2 not able to change my Address

I've been facing an issue for the last few weeks of not being able to change my O2 account address from my old address to my new address which is stopping me from getting an O2 contract (looking to move over from another provider). Firstly, I can't c...

Data

data won’t work even I have nothing to owe and it says I have but says my balance is zero

Phone damaged, unable to receive text messages

I want to log into 02 but I am unable to as you want to send me a text message which I cannot receive. I am open to suggestions. I want to know if there is a guarantee or warranty on the Google Pixel 7 that I purchased in October 2023

Resolved! I cant verify o2 account

Hi, i recently purchased an eSim and i cant verify my account because I dont receive the OTP text. Perhaps i entered the wrong number, but i dont believe I have. Help

Need a new sim card

Just order new tablet but forgot my old sim don't work

I want to pay

i want to pay my bill please number ************* please charge however neccesary so my data works again [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Calls not working

I’m in India and can’t make calls or send or receive texts, which means I can’t sign in to my o2. All been fine until today

Resolved! My phone will not switch on

Was using my phone yesterday evening and it was fine. Put the phone on charge yesterday evening and left overnight. This morning when I picked the phone up it was off and tried turning it on (button at side) but no response. Have tried a different ch...

Resolved! age

how do i change the date of birth

Resolved! International calls

I use planet numbers for cheap international calls and have used them for a long time with no problems on my previous Doro mobile phone .But on the TTFone 970 i am unable to connect through to my internatinal calls . Example ,when using my previous m...

O2

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