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Forum Posts

NOT RECEIVING TEXT/SMS AFTER PORTING TO O2

Hi Lisa, hope you can help me. I have just ported from Vodafone to o2 on 9 sep 2024. I have a weird issue where my friends are messaging or replying me back to my messages from UK numbers mostly Lycamobile that they have been using for years but I am...

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Mitalee by Level 1: Joiner
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O2 Technical ignoring my no network issue (Case A103934)

I have notified O2 on many many occasions about being unable to get network coverage in my home and garden. The issue is raise - they reply we're working on it - then I get a text saying the issue is resolved - it's not. Just yesterday I did receive ...

Error when ordering

Hi,this is so annoying!!! Can’t find live chat! we have made an order for a new contract and handset, had contract info, did £30 upfront payment and screen crashed, it has taken payment but no order confirmation… nothing!!so seems order is stuck or s...

IMEI problem

Last night I ordered the new iPhone 16 Pro Max via Switch Up. However, I decided to change the program with which to use it and canceled the order. Now I want to place the order again but there is a problem with IMEI on my old phone, and there were n...

Ragnarok by Level 1: Joiner
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  • 1 replies
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Phone says no sim available

Hi my phone randomly says no sim available. I have restarted my phone, my bill isn’t due till the 17th I don’t understand why this issue is occurring I need to make phone calls and important ones.

Sorted

No problem 

34536744 by Level 1: Joiner
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  • 1 replies
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