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Forum Posts

Resolved! Age restriction

How do I remove the age restriction 

MB11 by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Phone not working in the USA

I am currently in the USA on business and my phone isnt connecting to a network, i only have SOS showing as available. I desperately need my phone to operate, can someone sort as a matter of urgency please? I cant receive call or texts so pointless s...

BJ0960 by Level 1: Joiner
  • 323 Views
  • 3 replies
  • 0 kudos

Resolved! Blue light

Hiya I’m trying to set up blue light on my account 

Rones by Level 1: Joiner
  • 269 Views
  • 2 replies
  • 0 kudos

Resolved! eSIM call divert issue/concern

I have been with O2 for years and recently took out a new sim deal with the option of having a eSIM, I chose the eSIM, I use an iPhone and have upgraded to a new iPhone model.I started noticing a problem with the number of times my phone rings before...

E SIM transfer

I would like to transfer my electronic SIM from my existing phone to a new phone.

Bob2024 by Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos

Apple Watch eSIM transfer: reference code 26

I broke my Apple Watch Ultra and has this replaced by AppleCare. I’ve tried to setup mobile data on the new replacement watch, have followed the steps to login to o2 and select transfer existing airtime plan. However, I get an error saying to call o2...

Rod111 by Level 1: Joiner
  • 4102 Views
  • 24 replies
  • 0 kudos

new sim

when will phone be updated with my previous number

singe by Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

no service on ***********

No service on ************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]