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smart tv and mobile hotspot

helloi purchsed a huawei hotspot and have it working plugged into my laptop (hp) however i have tried to add the smart tv which is a fire tv and it says my password is incorrect which it is not it sees the hotspot but it does not allow the input of t...

Half black screen, but only when brightness turned up

My phone was working fine last night. This morning I immediately noticed the bottom half of the screen was black.I tried a reset which initially cleared the problem, but it soon started again. The screen still works if you can guess where the buttons...

I cannot find an 0800 number on my bill

I called an 0800 number of the Times to cancel a subscription. Now they have charged me for next month and are asking for proof that I called them to cancel. However, my bill for May shows no call to this 0800 number. Where can I access this? My iPho...

cancel Google Play

I seem to have purchased Google play without realising it & would like to know how to cancel it so i dont get charged each month. could not find anything on website on how to do this could you help please.

Wrong delivery address

When buying my new phone I had to put in my new address for the delivery, however when j went to check on the order after it had been put through it still saod my old address on. How do I see if it's been sent to the correct address.

Resolved! Email address for Disney plus setup

Hi I’ve tried to redeem my Disney Plus extra and I’ve set the verification code to go to the wrong email address. How can I rectify this?

screen replacement

Can you fix the screen of my iphone 8sPlus? It screen was broken last April. I just finished paying for my device contract this June 2020. Was trying to get hold of you but because of covid pandemic, no one was able to help me out.

SIM not working in new 4G router tp-link AC1200 Archer MR600

I bought a new unlimitted data SIM for my 4G router - model tp-link AC1200 Archer MR600. The sim works fine in a phone but will not get a data connection for the internet in the router. Somebody posted a similar question and reply said it was a probl...

What are Adjustments on the bill

I've been charged £7.56 + VAT for 'Adjustments' what does this mean? Is this a one off charge on my monthly bill?

Wi-fi calling

I used to use Wi-fi calling on my iPhone SE but it’s stopped working. Calls started not connecting or dropping out so I switched to airplane mode (Wi-fi enabled) as I thought it was defaulting to a weak mobile signal. Now I get a message saying I nee...

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