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Private numbers Blocked from incoming calls

Mary22
Level 1: Joiner
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Only private numbers eg. From Doctors or hospitial and my friends( private number) are blocked
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Mary22
Level 1: Joiner
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Can you help with this issue.Thankyou.
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gmarkj
Level 66: Unequalled
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It will be a setting on your phone.
What phone are you using?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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@Mary22 

In call settings, you need to turn off "Block unknown callers"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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