Resolved! Sync my 2 phones to my 02
Can someone explain to me how to sync my 2 phones to my account please
Forum Posts
Resolved! New sim
HiI have a new sim. I gave my pac code when ordering. New sim is in how long before I have my old number? I don’t think I need to text swap but there are no clear instructions for this if I am bringing number with me. Thanks
Resolved! Phone turning off
Hi my name is Donna I had a new phone for a few weeks and its turned itself of on 2 occasions is there any reason for this my phone is samsung galaxy A21s
A guide to personalising your phone
Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...
Resolved! reactivate a number
How can I reactivate my number. I still have credit. I need a urgent reply. Thanks a lot
Resolved! Problem with photo album with new sony xperia 5 after the 'set up my device' process.
Hello I received my new sony xperia 5 yesterday and did the google 'set up my device option from settings. The phones started to sync all of the apps. After this completed I noticed that in the photo album alot of my pictures were missing. So I did s...
Survey from 202444
Just had a text from 202444 asking me to rate 1-10, claiming to be an O2 Survery As O2 communications usually come from names "O2UK" etc, not numbers, I've ignored & deleted it. Wondering if anyone else has had the same and whether it was legitimate ...
Unlocking an Huawei P Smart spoke to O2 twice wrong code provided
Just wondering if anyone can help. Have spoken to O2 chat twice. Obtained NCK code twice which is 12 digits, entered twice. Wrong code. Verified. Phone model is Huawei P Smart FIG - LX1 3 years old before 2018 when they are all unlocked. So i put in ...
Bill showing a daily text being sent when abroad
Hi, My bill is showing i'm sending a text message daily to a random number whilst im abroad in the middle east costing 41p each time. My data roaming is off and I have travel bolt ons on my account. Please can you explain what is happening? I've been...
Resolved! Phone not registered to a network
setting up my new phone and sim. Have transferred all contacts, apps etc but when I try to make a call, on either my old or new phone, both say phone not registered to a network. How long should it take for my new sim to activate and does it mean I c...
