I have a new phone and a new contract with O2 and kept my number. I gave
my old phone to my grandson for his first day back at school...but it
doesn't work as they don't have an O2 sim. I read that you go into the
my O2 app to unlock the old phone, b...
I just got my new SE 2020 to replace my old 6s (both on O2). I want to
keep my number, is the best way to move the sim in my old phone to my
new one? Or do I need to use the new sim with the new phone and then
switch back to my original number? (Not ...
I had a call from 0330 220 4413, I had great trouble understanding him
but he said I was to get a 40% discount and unlimited calls. I thought I
had unlimited calls anyway...in any case, as he was talking a message
came up warning about scams, and the...
I can't get into my O2 app on my iphone. I input my password and it says
it's wrong. I try to change it, but it says I can't change it to what I
choose - because it is my existing password (I know it's the correct one
and want to keep it). It is the ...
I haven't been on the web page for a long time and was thinking about an
upgrade, but I wouldn't do anything without talking to a guru
first...and I can't find them. Are they still around? I don't feel I can
just buy something without talking to some...
My daughter asked if I had tried to unlock the phone on the O2 app…I
said yes, but there was nowhere to do it. So I figured I would go look
at my O2 account on my pc. I couldn’t see anywhere to do it, then I
noticed on one page (by accident) that my ...
My daughter tried itunes and it didn't work though. Well I just spent an
hour on the phone to O2 and got through to a lady who sounded
knowledgeable and told me she was going to escalate it...however, she
told me again that I would get instructions b...
Ah well, it didn't work...so I'm back on the phone to O2 and the lady
says they are escalating it...could take a while. She says they should
have sent me an email with a code and instructions what to do, but it
never arrived. What a terrible process ...