Get tech support for your O2 issues

Resolved! Change name on account

The name on my account has always been spelt incorrectly by Virgin (no idea why. I contacted them about it as well). I would like it to be corrected but there is no way of doing this if I use your site (e.g. Change payment details --> Enter your new ...

Resolved! Sim transfer

I want to transfer a number to my current 02 sim

Resolved! Need to get esim on Apple Watch reset

Hi, I need to get tech support to reset the esim on my Apple Watch. I had to restore the watch as the HR sensor had gone nuts. It's now giving me the error code 14 when I try to set up a data tariff (I already have this on my account, I just need to ...

S23 firmware

Anybody with a S23 can confirm what firmware they are currently on? as just got one yesterday and it's stuck on April update and says latest avaliable ! when may update was released a month or more ago and even the display S23 in store had may securi...

Apple Watch

I have an Apple Watch and was on O2 PAYG. I have now changed to a monthly charged rolling plan. My Apple Watch says the O2 mobile service is not supported. Can anyone advise please?

Resolved! 5g

I use a Samsung S21FE 5G handset. Are all O2 PAYG sim cards 5G? Thanks

O2 SIM not reactivated after 4 days

I contacted customer services to reactivate a SIM that was deactivated when I ordered a new 5G one (before the other new one had been received) 4 days and several phonecalls later it still hasn't been reactivated despite assurances that it has New SI...

Resolved! Pay monthly to pay as you go

I changed my pay monthly to pay as you go, and wanted to keep my number, I thought everything was sorted when I spoke to someone, but now it is showing a new number on my 02 for pay as you go

Resolved! need a new sim

hi i need a new sim as i have lost my phone

Resolved! sim unlock nck code

Hi, Iam trying to swap from vodafone to O2 sim card. It is asking for a SIM network unlock NCK code. Where do I get this from?

O2

Forum Posts