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Network name not broadcast

Hello,My mobile wifi worked perfectly until I changed the settings yesterday to not broadcast the WiFi name. Now I can't connect to the hidden network, even though I have the correct WiFi name and password The network is still saved on my phone, but ...

Ken75 by • Level 1: Joiner
  • 570 Views
  • 1 replies
  • 0 kudos

Bad signal in road

Hi, we are at post code DA16 1NW, according to the postcode checker , should be good coverage 4g ect here , but it isn’t going down our road it mainly drops to 3G. I have reported this several times but always comes back saying there is no issue. 3 m...

Resolved! How do I know my number has been transferred to O2?

I recently took out a new contract with O2 and used my PAC code from vodafone at the time of purchase. I was informed when my SIM arrives all I would need to do is put the SIM into my phone and activate it; but since doing this I haven't had any conf...

Resolved! Phone

My phone on/off button isn't working.

Bail1 by • Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! iMessage not working

Hi, I switched over to 02 from three in January and ever since my iMessages haven’t been working, except for when I was abroad and on a different network. I can see previous posts of others having same problem. I have just about tried everything, che...

TessaS by • Level 1: Joiner
  • 919 Views
  • 2 replies
  • 0 kudos

Signal wildly fluctuating.

This has been going on for many weeks now. Phone call will suddenly drop out, or I will not be able to dial any number at all. Rarely ever see 3 bars, but used to be able to hold a conversation with 2 or even 1 bar previously. Also data jumps from 3G...

Resolved! Cut off

my phone has been cut off I need to pay a bill 

Lewis07 by • Level 1: Joiner
  • 507 Views
  • 1 replies
  • 0 kudos

Apple Watch - data plan not in use issue

@O2Georgina @O2Emma @O2Sarah-Hi I have had my Apple Watch series 8 since last Wednesday Mobile service plan says not in use. I have called o2 5 times and nobody can resolve this issue one member of o2 staff said "well you will just have to use it lik...

Apple Watch mobile data Codes 15,91&92

I got my Apple Watch a few days ago and keep getting the same codes that I can see users have been getting for years when trying to connect the data, codes 15,91&92. I have done all trouble shooting advised by agents on chat and over the phone but th...

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