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Forum Posts

Apple Watch won’t activate data plan

Hi guys just switched up to an iPhone 14pro and decided to drag out my Apple Watch Series 6 and pair it up again. Everything has gone fine until I come to try and buy a data plan for it. Trying via the app creates error 10 which I’ve seen plenty of p...

Resolved! Issues - Apple Watch Cellular

For context: I have a PAYG monthly tariff where I get 20GB data, unlimited texts, and unlimited calls. Any remaining data will roll over to the next month.So, I purchased an Apple Watch (GPS + Cellular) the other day. I set it up following the instru...

Lisa321 by Level 1: Joiner
  • 572 Views
  • 1 replies
  • 0 kudos

Apple Watch Plan

Hi, I deleted my Apple Watch plan because it wasn't working properly so now I've gone back on the watch app to add it back on, it comes up with an error code and it quotes reference code 14?

Resolved! how can I rurn off roaming for one trip only

Hi,Recently I went on holidays to a country which is in my roaming travel zone. I didn't want to use it, the fee may be small, but it was 2 weeks and 2 phones (both identical pixel 6 pro). I turned off roaming option. nothing, then I turned off mobil...

konrad1 by Level 1: Joiner
  • 1728 Views
  • 6 replies
  • 0 kudos

Sim not supported on Iphone 6

Hello, I've updated carrier settings on Iphone 6 (unlocked) and after inserting the sim card, now I've got message sim not supported. The same sim card works fine on my Iphone 8. Has anyone knows how to resolve it ? I've tried already resetting the n...

sebk by Level 1: Joiner
  • 1744 Views
  • 4 replies
  • 0 kudos

Resolved! Support Hours

Can someone help by explaining why at 8.45pm I get a message saying I am trying to contact the support team outside of of hours and the message says their hours are 7am to 10pm!!!!

gazjc by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

Resolved! broken phone repair

ive dropped my phone and the screen is flickering i pay insurance 

Resolved! No signal

Hello, I have had signal issues in my house for the last 2 weeks. I have no signal or only one bar all the time. Signal checker always shows good coverage. My brother and wife also have the same issue on o2 so it is not the phone. Please can somebody...

Rishin by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos