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Resolved! Account locked due to 5 failed login attempts

I received an email saying that my account had been locked due to 5 failed login attempts.This was not done by me.Can't find a way of emailing o2 to look into this.Has anyone else had this happen?Tom McRae

Resolved! Visual Voicemail no longer works

Hi all, a couple of months ago I renewed (with a change) my contract with O2. After this change my visual voicemail on my iPhone stopped working and I cannot get it to work. Everything was fine until an hour after renewing my contract.

Not Receiving Calls only voicemails

Any incoming calls are going straight to voicemail. My wife has a TESCO phone which has the same problem - I understand the TESCO system uses the O2 network. Tried phoning my mobile from my landline and out of 5 calls only got through one all other c...

Resolved! O2 Travel Data Speeds

Hi,I'm off away in a few weeks to a couple of different places. One of them is in the travel inclusive zone and the is in the standard o2 travel for £6 a day. On the travel t's and c's it says that data speeds are capped at 2mbps which is fine for me...

Resolved! Number Transfer

@O2Sarah- Hello, I have made two requests for a mobile number transfer from an old sim and O2 account to a new sim and O2 account, the first time being on 17/03/2023, however this transfer has still not occurred. Is there any chance you could help pl...

Resolved! Chromebook Warranty

Hi I received a free chromebook with my Samsung Galaxy earlier this year. The keyboard has stopped working, is this also under warranty? Thanks

Resolved! Why has 4g been turned off

Just had message that my 4g has been turned off, but no explanation

Resolved! Mobile App

I changed the password you sent me when I set up my account but when I went to set up the App on my phone it would not accept the new password

Resolved! cant access mobile data since forced move from Virgin to 02

cant access mobile data since forced move from Virgin to 02

Resolved! How to remove a bundle

How do I remove my bundle on an old 02 sim it’s just a phone I use occasionally I have been on hold to 02 for over an hour I only want to remove a bundle and go back on pay as you go classic why is it so hard to get through to somebody

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