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Forum Posts

Resolved! Not receiving callls

Hi, can someone help, I’m currently not receiving calls to my 02 number from landlines or any other mobile network, only from other 02 customers

Deanm by Level 1: Joiner
  • 628 Views
  • 3 replies
  • 0 kudos

Roaming in Spain not working

I am currently in Spain. Pay £30 p/month tariff. Phone is set to roaming and auto select networks. Problem: No networks detected, can't make, receive calls, no data, nothing. The phone is dual sim, other sim works fine, calls, text and data. Seem to ...

Signal

Since moving to 02 from virgin media I am experiencing intermittent lost internet connection

Ian444 by Level 1: Joiner
  • 1482 Views
  • 4 replies
  • 1 kudos

Resolved! Voicemail

I don't want to use voicemail so how do I deactivate it please?

Resolved! Army discount

I was applying my Army discount in open 02 and you have put in someone else number in my account. you won’t give me an option to delete it. Why have you someone else number in my account?

GR- by Level 1: Joiner
  • 602 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to receive calls

Unable to receive calls to my mobile days number not recognised can make outgoing calls been off all afternoon

Vicki201 by Level 1: Joiner
  • 3444 Views
  • 1 replies
  • 0 kudos

No caller ID

Since I was transferred from virgin to o2 last week my caller id for incoming calls is not working, all callers show as Unknown. I have reset my network settings as advised by customer support but still not working. How can I get this fixed please?

DM__456 by Level 1: Joiner
  • 1005 Views
  • 4 replies
  • 0 kudos