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Resolved! Roaming in Ireland getting data only

I am on Pay Monthly O2 contract, and usually the iPhone automatically transfers to 3 and I get voice text and data. Today it transferred to 03Ireland, and I have a good data but no calls or texts. The APN perhaps needs to be changed? idata.o2.co.ukVe...

Resolved! wrong numbers

recently took out a monthly contract with O2 and new phone ( i phone 11)'Smarty gave me the pac code to transfer in the meantime i seem to have been given a temporary number from O2now my new phone will receive calls dialled on the correct number tho...

simongjl by • Level 1: Joiner
  • 541 Views
  • 1 replies
  • 0 kudos

Text Messages not receiving on Roaming

Hi, I am travelling to Pakistan and SMS messages are not being received. I need it urgently. I got a message that receiving text messages are free. but I don't know what is the thing blocking them. My sim is already connected to the local network.

Kay_Qu by • Level 1: Joiner
  • 1684 Views
  • 4 replies
  • 0 kudos

Text and RCS issues - damaged sim or faulty phone number?

Hi all, I will try to give you as much info as possible and keep it as simple as possible I have three devices S23 ultra(my device, moved number from EE recently to o2, pay monthly) S23(wife's phone, she moved number from ee to o2, pay monthly ) Ipho...

Joloxx9 by • Level 1: Joiner
  • 2194 Views
  • 10 replies
  • 0 kudos

Resolved! Signal

I do not get 4g in my lounge or kitchen but if i go upstrairs i do .llive on a hill with a school at the back off the house (which is higher) and the mast is the other side of the school . Ur maps say i should get good reception which i have never ha...

Esim problem

Got my sim pack and followed the instructions. Went onto the my account page and was sent a code to phone to verify who I was. Went to put new sim serial number in and this failed. Was advised to call O2. Whilst doing this I was cut off as my mobile ...

Faymondo by • Level 1: Joiner
  • 490 Views
  • 2 replies
  • 0 kudos

Resolved! Fraudulent call - upgrade

Alert!!! - I received a call saying I had to upgrade my contract or it would be cancelled this is untrue. Phone number 020 34554135

Fitzy10 by • Level 1: Joiner
  • 1212 Views
  • 1 replies
  • 0 kudos

Strange Notifications from My O2 App

I'm not sure if this is a scam or not. Every week or so for the past month the My O2 App on my iPhone has sent me a notification headed CALL CENTRE and the message "You may shortly receive a call centre authenticated phone call on this device". If I ...

Resolved! VAT invoice

HiI purchased an AirPod Pro, I need VAT invoice which I couldn’t find in my O2 account.please advise where can I find it.

mshi64 by • Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos

Resolved! Two accounts

I have switched from virgin with two accounts using different email logins. They are both not working properly and I cant view my Bill's and tsrif details. Can the be amalgamated like they were with Virgin

Mikepesch by • Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos
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