Hello. I've been with O2 for 15 years, 12 of which are at the same address where I live now. My partner is also on O2. I have a Samsung Galaxy S21 5G, he has a Google Pixel 7. A few weeks ago both of our phones stopped connecting to mobile data, 5g o...
I received my new sim on Sunday and when I did the order gave o2 my pac code. we are now at Thursday and neither of the numbers workI can call out on the old number (ported over) but when you call the number it goes to an automated service i have an ...
Hello, I’m staying here from the US. I can’t enter my billing address because the computer won’t recognize it and it says my credit card is not valid. Is there anything I can do to register?
Hello O2 community,I'm a giffgaff customer (giffgaff uses o2 network) and the mast I depend on when at home is faulty and can't use my data or call. The faulty notification says I'll get an update by 30th June. Reported it to Giffgaff but they're una...
I travelled outside of the EU. I bought an eSim and enabled it so that I would not run out of data and end up with an enormous bill. My bill has arrived and I have been charged £5 a day for the overseas bolt on. Never asked, never agreed and unhappy....
I keep loosing access to internet it freezing or won't connect even though bars show full signal had all the advise given & works for a while & goes back to off again had sim replaced & some thing sick of this IPhone 12 pro max the only Iphone I have...
My 02 app wont let me on . Say oops something went wrong . Been saying that for two weeks now . Cant check my bill because the app is useless
Keep getting texts saying I've set up visual voicemail when I don't want it. Tried turning off the normal voicemail multiple times but that didn't work. Seems like a system glitch. I'm on a Google Pixel 6 Pro. Any help would be appreciated.
I ported my number over to O2 from Three last week & I have activated my number for use with RCS on google messages, all chat features work except being able to send photos. I cant send photos at all without 'Not sent, tap for options' coming up, I'v...
Until the changeover to 02 I had simple access to voicemail on my Samsung device. Now I am asked to enter my mobile number and when I do, I am told the number has not been recognised and I am not given access to messages waiting for me. What can I do...
