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Forum Posts

Emergency test

HiI did not receive an emergency alert yesterday. My phone is a smart phone Samsung Galaxy S10 and it was turned on. Can you tell me why I did not receive the alert.I look forward to hearing from youLiz

Liz16 by Level 1: Joiner
  • 461 Views
  • 1 replies
  • 0 kudos

I watch code 110

Hiive spoken to customer services today about what seems to be (looking on the forum) the dreaded call 202 mention code 110. When trying to purchase / activate mobile data for my phone.they haven’t been much help to be honest.has anyone got a way for...

TonyW1 by Level 1: Joiner
  • 912 Views
  • 3 replies
  • 0 kudos

Alert not received

I never received the warning alert today

Lzz by Level 1: Joiner
  • 700 Views
  • 1 replies
  • 0 kudos

Apple Watch data plan tech support

I have been an o2 customer since 31st January 2023, signed up to the Volt package, as i took out the M500 Virgin media broadband package also. I have 2 issues with my o2 account, as follows; Although my Volt benefits states it is activated (when i ch...

No Caller ID on incoming calls - help!

New iPhone 14 pro 2 days ago. 24 hours ago I ported my old number across. Since then all incoming calls have said 'no caller ID' even if they're in my contacts. Outgoing calls work fine. Anyone managed to fix this?

J43 by Level 1: Joiner
  • 1102 Views
  • 6 replies
  • 0 kudos

Resolved! Signal problems

Signal problems all the time Got a message again this morning saying you can't fine a problem. Great except do a signal check and it tells us there is a problem with a nearby mast and the engineer's are working on it So what is it no problems or they...

Davo8241 by Level 1: Joiner
  • 772 Views
  • 3 replies
  • 1 kudos

Resolved! 5G and calling

Whenever I make any call, the network runs away. Voice starts breaking out. Even tho I could never use 5G data, and If I make call to anyone it shows 3G.

Tech3 by Level 1: Joiner
  • 889 Views
  • 1 replies
  • 0 kudos