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Forum Posts

Resolved! Home email

Clicked on Homeemail by mistake and all layouts on my phone have changed inuding loads of ads, plus messages comes up reset password. DONT WANT HOMEEMAIL. how can I change it back to how it was

37 by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Resolved! Rolling plan not working

Hi I’ve switched to a rolling plan on the 8th of June it was working for about 2 hours then went off I don’t have. Any data, callls or texts

Adam27 by Level 1: Joiner
  • 583 Views
  • 1 replies
  • 0 kudos

Resolved! My account

Hello, while I was on holiday I had my iPhone stolen, I have blocked my number and am waiting for a new SIM card. Please can you advice how long this will take. It was reported on Tuesday 6th June. kind Regards, Emily

Emily298 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin move to O2 - sim in TPLINK router

Hello, I have just been moved to o2 from virgin. I used my sim in my router and when I have put the new one from o2 in today and I have no signal. I tried to login to online to speak to agent but to do this I need to get a text message to phone from ...

Minkeymag by Level 1: Joiner
  • 1617 Views
  • 7 replies
  • 0 kudos

Not receiving text messages from one person

I have an O2 UK Sim but I am in France. I need an authorisation code from an organisation in Czech Republic. I have spoken to the organisation and they have confirmed the messages have been sent to me. They have even called and spoke to me on the num...

Apples32 by Level 1: Joiner
  • 614 Views
  • 2 replies
  • 0 kudos

Your O2 redemption was successful

Hi there, As my airtime reward request, received on 2nd June says : Your redemption was successful - This will reflect on your next generated O2 phone bill. However, my next bill for the current month has been issued with the same rate/tariff and che...

MariamV by Level 1: Joiner
  • 597 Views
  • 2 replies
  • 0 kudos

Resolved! Sim Card

My sim card keeps disconnecting.  I've only had it a few days.

JSW23 by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin sim moved to O2 roaming problem

Since O2 took over my virgin sim I cannot access wifi from mobile data. My primary APN still shows goto.virginmobile.ukAny suggestions?

BertBert1 by Level 1: Joiner
  • 1595 Views
  • 1 replies
  • 0 kudos