Hi, I'm looking for help regarding the following, A month ago (or so) my
son lost his phone and we requested a new sim card from Virgin (prior to
the 02 transfer) It was working fine until a few days ago when he
started using his new phone. Now it sa...
HiI’m in USA. I paid for USA O2 travel add-on before leaving. As soon as
I landed I got a message saying: You've now hit your 50MB/£51.50 limit.
If you want to use more you'll need to increase your monthly spending
limit to £120 (200MB) by texting DA...
I didn't realise I would require the changeover password to enable my
password to be personalised.Currently I am in the O2 app but cannot
change my password or log in again if I iog out.Please will you send me
a new temporary password or supply an al...
I received my new iPhone on Saturday 10th December and had to wait until
Tuesday 13th for my number from EE to be ported to 02. This was
completed at approx. 9:30am on Tuesday 13th. Since then, I have not been
able to activate iMessage or Facetime. I...
Hi over the last few months my phone is dropping audio on phone call. It
happens very frequently and already today it has done it 3 times. On
Monday I took my phone to Apple shop Genius Bar and they checked
everything to make sure there is nothing wr...
Hi, I recently moved over from virgin media to 02. My phone number seems
to have been associated too 2 of my email addresses though and now I
can't log in with one email and the other I can log in to, but it
doesn't show any of my account information...
I'm having an issue with my AWU - I have the dreaded 'error code 14'
message. I've called 202 who are absolutely useless in this regard -
they've escalated it twice but I'm yet to get a call back. I've
exhausted every other option to try and get it t...
Hi, I've moved to O2, have sent off the PAC to keep my existing number.
When do I swap the phone sim for the new O2 one? Now or when I am told
the number has been migrated over.Thanks
