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Resolved! New Sim Not Activated on Network

Hi AllHere's my problem . I ordered a 12 month sim only plan on the 27th July . I waited a week but did it not arrive . So i contacted O2 via the online help . He arranged to send another sim, a"preactivated 5G Plastic Sim". which arrived next day. I...

jcm121 by • Level 1: Joiner
  • 902 Views
  • 4 replies
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Resolved! Logging in

Every time I log in my password is not recognised and I have to reset it. Any ideas?

Siwe by • Level 1: Joiner
  • 457 Views
  • 1 replies
  • 0 kudos

Porting phone number from EE to O2

Hi, I submitted a request to port my current number at EE to O2 on Sunday 30th July. I have heard nothing since submitting the details. I have tried calling O2 multiple times to get some help with this but my calls are never answered. I tried again j...

tbaker by • Level 1: Joiner
  • 628 Views
  • 1 replies
  • 0 kudos

Apple Watch Series 8 cellular STILL stuck on activating

So i made a post on here about 3 weeks ago now and have still gotten absolutely nowhere - my Apple watch is still stuck on “activating” absolutely no matter what I do. Since my last post, i’ve tried waiting a few days for activation itself, going in ...

Blu3 by • Level 1: Joiner
  • 1476 Views
  • 4 replies
  • 0 kudos

Phones not connecting to network after travelling

After a two week holiday in Canada, none of our three phones on O2 would connect to the internet. To be more precise: 1. One phone (mine -- Android) would receive SMS but not send SMS, make calls or connect to 3G/4G. I called O2 tech support who got ...

bubbagrub by • Level 1: Joiner
  • 1517 Views
  • 1 replies
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Resolved! Pac code not working

Hello,I'm extremely frustrated with O2, I have been trying to port mu number for a week. My old Vodafone sim has stopped working, if i ring my old number it has o2 voicemail, but o2 don't seem to be able to update the sim. I have call customer servic...

Tx messaging problem

Hello One tx messaging wont be accepeted to go through to another 02 freinds mobile error 42 ?

SIM Inactive

Hi,I'm currently on holiday abroad and you have deactivated my SIM as part of the migration from Virgin Mobile. This is unacceptable as I now cannot use my phone when I return to the UK to order a cab from the airport or for other communications on m...

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