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Forum Posts

New phone

I have a new IPhone 14pro max. I think I have not set the phone up correctly as I can’t receive or make calls. Can anyone help

Rolly2 by Level 1: Joiner
  • 558 Views
  • 3 replies
  • 0 kudos

WhatsApp says connecting

iPhone 11 connected to Wi-Fi whatsapp shows connecting all the time whatsapp will only work when I switch off Wi-Fi and press data roaming, this is costing me a fortune.I’ve deleted WhatsApp and reloaded it but it still says ‘CONNECTING’

AppleWatch Reference code "08" when trying to pair watch to plan

I have a message on my phone that reads as follows:-"We're setting up your Apple Watch on the O2 network and we'll text you when it's all done. If you don't receive a text within 24 hours, call 202 free from your O2 mobile, quoting reference code 08"...

T2Tim by Level 1: Joiner
  • 1319 Views
  • 4 replies
  • 0 kudos

Web link not working,

Error 500 keeps showing, whether I'm using phone, tablet or PC.It looks like something has gone wrong, we're looking into it and hope to get it fixed soon.Been like this for 2 weeks.Why can't you fix it in that time???

69er by Level 1: Joiner
  • 609 Views
  • 2 replies
  • 0 kudos

Resolved! Unbarring not working

I reported my phone lost/stolen and had it barred while preparing to sort something out. Luckily someone found my phone and very kindly sent it back to me, I've now contacted customer services three times to have my phone unbarred and each time nothi...

MSH10 by Level 1: Joiner
  • 1005 Views
  • 2 replies
  • 0 kudos

Resolved! My o2 and website problems

What's up with o2s website. I've tried to add a 2nd line and I get the error 500 somethings gone wrong. And yhe same error when I try and view my bill or extras etc

Jlongmore by Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

Resolved! My Samsung watch

Hi I have a Samsung watch and it won’t hold its charge what can I do 

Debbie9 by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Resolved! App Payments

Is the app payment service down as I'm getting an error 50 and my bill is now overdue

CraigFD by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos